---
title: "WSFT - IT - Phoenix Volume Services Agreement (VSA)"
ocid: "ocds-b5fd17-c95f3899-3064-4ca0-b591-6f93099347c6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c95f3899-3064-4ca0-b591-6f93099347c6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c95f3899-3064-4ca0-b591-6f93099347c6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c95f3899-3064-4ca0-b591-6f93099347c6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "West Suffolk NHS Foundation Trust"
published: "2026-09-04"
---

# WSFT - IT - Phoenix Volume Services Agreement (VSA)

Buyer: West Suffolk NHS Foundation Trust  
Current stage: Award  
OCID: ocds-b5fd17-c95f3899-3064-4ca0-b591-6f93099347c6

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## Summary

West Suffolk NHS Foundation Trust procured professional and specialist IT services through the Phoenix Volume Services Agreement. The requirement covers technology consultancy, implementation support, project delivery and other specialist digital services, accessed through a pre-agreed points-based mechanism. These services support the Trust’s operational and transformation priorities, including systems and technical consultancy. The work is for the Trust based in Bury St Edmunds, Suffolk, with delivery associated with the East of England. This is a services requirement rather than the supply of goods or construction works. It is relevant to IT consultancies, digital transformation providers, systems specialists and implementation partners able to provide flexible support across a range of technology projects and advisory needs for an NHS organisation.

The procurement is complete and was awarded to Phoenix Software Limited on 8 June 2026. The awarded value is £25,000. The contract runs from 1 June 2026 to 31 May 2027. The requirement was procured selectively as a call-off from a framework agreement, rather than as an open tender. The tender submission deadline was 1 April 2026 at 12:00. The agreement enables the Trust to call off services using a pre-agreed points-based mechanism, covering consultancy, implementation, project delivery and specialist digital support. West Suffolk NHS Foundation Trust is the buyer and Phoenix Software Limited is the selected supplier. The award is recorded as active, and the procurement has no stated lot division.

This award provides a clear indication of West Suffolk NHS Foundation Trust’s demand for flexible external IT expertise supporting both day-to-day operations and transformation work. A credible competitor for a future requirement would need to combine systems and technical consultancy with practical implementation support and project delivery, rather than offering a narrow software or advisory service alone. The points-based call-off model favours suppliers able to provide services flexibly across different assignments and levels of specialist input. The selected supplier is a large organisation, and the procurement was marked as unsuitable for SMEs and voluntary, community or social enterprises, indicating that future competitors should be able to demonstrate substantial organisational capacity, a broad digital services capability and the ability to support an NHS trust consistently.

## Notice

Provision of a Volume Services Agreement (VSA) enabling the Trust to call off professional and specialist IT services through a pre-agreed points-based mechanism. The agreement provides flexible access to technology consultancy, implementation support, project delivery and other specialist digital services to support the Trust's operational and transformation priorities.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3f1440d0-0ee8-43c1-996e-b2cc55eead47 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 8 Jun 2026 |
| Contract period | 1 Jun 2026 - 31 May 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £25,000 |
| Lots value | Not specified |
| Awards value | £25,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | West Suffolk NHS Foundation Trust |
| Locality | BURY ST EDMUNDS |
| Postcode area | Ipswich |
| Postcode | IP33 2QZ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH64 West Suffolk |
| Local authority | West Suffolk |
| Electoral ward | Southgate |
| Westminster constituency | Bury St Edmunds and Stowmarket |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Phoenix Software |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72220000 - Systems and technical consultancy services

## Release History

- 4 Sep 2026 at 11:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3f1440d0-0ee8-43c1-996e-b2cc55eead47

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3f1440d0-0ee8-43c1-996e-b2cc55eead47
  4th September 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c95f3899-3064-4ca0-b591-6f93099347c6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c95f3899-3064-4ca0-b591-6f93099347c6.json.