---
title: "PSN Support Services"
ocid: "ocds-b5fd17-c97548a5-5177-4638-bcb6-d5ef52e7ebdd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c97548a5-5177-4638-bcb6-d5ef52e7ebdd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c97548a5-5177-4638-bcb6-d5ef52e7ebdd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c97548a5-5177-4638-bcb6-d5ef52e7ebdd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Financial Conduct Authority"
published: "2026-10-07"
---

# PSN Support Services

Buyer: Financial Conduct Authority  
Current stage: Award  
OCID: ocds-b5fd17-c97548a5-5177-4638-bcb6-d5ef52e7ebdd

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c97548a5-5177-4638-bcb6-d5ef52e7ebdd.json)

## Summary

The Financial Conduct Authority is procuring PSN support services: a PSN gateway service and access to the PSN and PND restricted services. The requirement is classified as IT support services and is delivered in London. The description notes that access to PSN/PND Restricted was expected to reduce significantly because of the Nine23 replacement project. The selected provider, Nine23 Ltd, is an SME. This requirement sits within the FCA’s operational technology support, rather than general software development or a broad IT transformation programme.

The procurement is complete and the FCA awarded the contract to Nine23 Ltd on 14 September 2026. The awarded value is £1,127,590.78. The contract runs from 1 October 2026 to 30 September 2027. The procurement was a selective call-off from a framework agreement. The estimated procurement range was £563,795.38 to £1,127,590.78. The published details identify one service requirement covering gateway provision and restricted-network access; they do not give separate awards or lots. The tender was marked suitable for SMEs and unsuitable for voluntary, community and social enterprises. No evaluation criteria are recorded in the procurement details.

For suppliers that did not win, this award shows that the FCA buys managed PSN gateway support and access to restricted public-sector networks through a framework call-off. A credible competitor would need to demonstrate the ability to provide and support secure gateway connectivity and maintain access to PSN and PND restricted services. The stated expectation that restricted access would reduce as the Nine23 replacement project progressed also points to the need to manage service transition and changing demand, rather than assume a fixed access volume. The selected supplier is an SME, and the requirement was identified as suitable for SMEs, indicating that this service scope can be delivered by a smaller specialist provider. Relevant network operations and secure public-sector service support are the capabilities most directly aligned with this requirement.

## Notice

PSN Support Services covering the following services. They are: - PSN Gateway Service - Access to PSN/PND Restricted, this is likely to change this year and be significantly less due to Nine23 replacement project

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1dc78b27-69d3-4d8d-9dfd-16b35472ee44 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 14 Sep 2026 |
| Contract period | 1 Oct 2026 - 30 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,127,590 |
| Lots value | Not specified |
| Awards value | £1,127,590 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Financial Conduct Authority |
| Locality | LONDON |
| Postcode area | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NINE23 LTD |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72261000 - Software support services

## Release History

- 7 Oct 2026 at 16:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1dc78b27-69d3-4d8d-9dfd-16b35472ee44

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1dc78b27-69d3-4d8d-9dfd-16b35472ee44
  7th October 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c97548a5-5177-4638-bcb6-d5ef52e7ebdd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c97548a5-5177-4638-bcb6-d5ef52e7ebdd.json.