---
title: "GOSS SelfServe CRM Platformand services"
ocid: "ocds-b5fd17-c9bc46b6-d2c2-4af4-adff-0b790169a849"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c9bc46b6-d2c2-4af4-adff-0b790169a849"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c9bc46b6-d2c2-4af4-adff-0b790169a849.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c9bc46b6-d2c2-4af4-adff-0b790169a849.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SUFFOLK COUNTY COUNCIL"
published: "2020-09-09"
---

# GOSS SelfServe CRM Platformand services

Buyer: SUFFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-c9bc46b6-d2c2-4af4-adff-0b790169a849

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c9bc46b6-d2c2-4af4-adff-0b790169a849.json)

## Summary

The procurement process titled "GOSS SelfServe CRM Platform and services" has been completed by Suffolk County Council, located in Ipswich, England. This project falls under the IT services category, specifically focusing on consulting, software development, internet, and support. The contract was awarded through a selective procurement method as a call-off from a framework agreement, with a total value of £196,518. The contract period commenced on 1st September 2020 and will last until 31st August 2022. The tender process concluded on 12th August 2020.

This awarded contract presents opportunities for businesses, particularly those in the IT sector, to leverage the provision of CRM platforms, training, and integration services. Small and medium-sized enterprises (SMEs) can find suitable prospects in such contracts, especially those experienced in software development and IT consultancy services. Engaging in similar tenders can help businesses expand their client portfolios and enhance their presence in the local government sector.

## Notice

Contract awarded, published here for transparency. G-Cloud 11 Call-Off Contract for the provision of hosted CRM platform with multi-service shopping basket and Civica Icon integration, training and support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4d868d37-a526-4857-a55a-5e7237c31edd |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Sep 2020 |
| Submission deadline | 11 Aug 2020 |
| Future notice date | Not specified |
| Award date | 11 Aug 2020 |
| Contract period | 31 Aug 2020 - 31 Aug 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £196,518 |
| Lots value | Not specified |
| Awards value | £196,518 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUFFOLK COUNTY COUNCIL |
| Locality | IPSWICH |
| Post town | Ipswich |
| Postcode | IP1 2BX |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH62 Ipswich |
| Local authority | Ipswich |
| Electoral ward | Gipping |
| Westminster constituency | Ipswich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GOSS INTERACTIVE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 9 Sep 2020 at 10:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4d868d37-a526-4857-a55a-5e7237c31edd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4d868d37-a526-4857-a55a-5e7237c31edd
  9th September 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c9bc46b6-d2c2-4af4-adff-0b790169a849. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c9bc46b6-d2c2-4af4-adff-0b790169a849.json.