---
title: "Contract Award - Digital Debt Services Contract"
ocid: "ocds-b5fd17-c9d1758e-fc65-4337-b1e8-cbe90895d527"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c9d1758e-fc65-4337-b1e8-cbe90895d527"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c9d1758e-fc65-4337-b1e8-cbe90895d527.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c9d1758e-fc65-4337-b1e8-cbe90895d527.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2019-07-22"
---

# Contract Award - Digital Debt Services Contract

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-c9d1758e-fc65-4337-b1e8-cbe90895d527

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c9d1758e-fc65-4337-b1e8-cbe90895d527)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c9d1758e-fc65-4337-b1e8-cbe90895d527.json)

## Summary

The Department for Work and Pensions (DWP) has successfully completed a procurement process for the 'Digital Debt Services Contract', aimed at establishing a debt management system supported by associated services. This selective tender process utilised a restricted procedure and was conducted within the framework of the CPV classification for information technology services, with an awarded contract value of £5,200,000. The contract period commenced on 28th June 2019 and is set to run until 27th June 2025, covering delivery at various locations across the United Kingdom.

This contract presents significant growth opportunities for businesses specialising in information technology services. Companies with capabilities in developing and implementing advanced debt management systems would be particularly well-suited to engage with such initiatives. The tender underscores the DWP's commitment to modernising its operational framework and suggests a progressive approach to sustainable debt collection, making it an attractive prospect for small and medium-sized enterprises (SMEs) looking to expand their portfolios in public sector contracts.

## Notice

The Department for Work and Pensions has undertaken a procurement for the delivery of a debt management system and associated services to support DWP's vision of being a centre of excellence and strategic partner for socially responsible, sustainable recovery of collections, and money owed to the UK Government. In order to achieve this vision, DWP Debt Management operations are transforming the way that they work. Underpinning this will be the modernisation of their business operation and their products and services including the debt management system. The contract will be delivered at locations situated within the United Kingdom.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/15265be0-f75d-4cc0-80b6-4c1f79eab7bc |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jul 2019 |
| Submission deadline | 14 Mar 2018 |
| Future notice date | Not specified |
| Award date | 27 Jun 2019 |
| Contract period | 27 Jun 2019 - 27 Jun 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,200,000 |
| Lots value | Not specified |
| Awards value | £5,200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FAIR ISAAC |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 22 Jul 2019 at 09:29 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/15265be0-f75d-4cc0-80b6-4c1f79eab7bc
- 16 Jul 2019 at 13:22 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/15265be0-f75d-4cc0-80b6-4c1f79eab7bc
- 16 Jul 2019 at 13:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/15265be0-f75d-4cc0-80b6-4c1f79eab7bc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/15265be0-f75d-4cc0-80b6-4c1f79eab7bc
  22nd July 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ebe19e2d-f010-4b86-8fb7-5e7cbb4d73f1
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c9d1758e-fc65-4337-b1e8-cbe90895d527. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c9d1758e-fc65-4337-b1e8-cbe90895d527.json.