---
title: "Alpha Phase of Seafarer Services"
ocid: "ocds-b5fd17-c9df7308-f461-452d-b1c4-6a63795589a4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c9df7308-f461-452d-b1c4-6a63795589a4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c9df7308-f461-452d-b1c4-6a63795589a4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c9df7308-f461-452d-b1c4-6a63795589a4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MCA - MARITIME AND COASTGUARD AGENCY"
published: "2021-09-21"
---

# Alpha Phase of Seafarer Services

Buyer: MCA - MARITIME AND COASTGUARD AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-c9df7308-f461-452d-b1c4-6a63795589a4

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## Summary

The procurement process concerns the "Alpha Phase of Seafarer Services," initiated by the Maritime and Coastguard Agency (MCA) based in Southampton, England. This tender falls under the services industry, specifically involving site-development work as per the CPV classification. The procurement method is selective, using a call-off from an existing framework agreement. The tender period ended on 12th January 2021, with the contract period running from 13th January 2021 to 24th March 2021. The total value of the contract is £132,829, including VAT, and aims to enhance efficiency in seafarer oral exam processes.

This tender presents a significant opportunity for businesses specialising in digital service development, including those skilled in user research, user experience design, and content design. Especially suitable for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), this procurement allows these businesses to collaborate on delivering innovative solutions for MCA's seafarer services, potentially paving the way for future contracts within government frameworks.

## Notice

Seafarer Services is splitting the seafarer oral exam into two parts, an online assessment (Part A) and a shorted face-to-face oral exam (Part B).MCA is purchasing the services of a third-partycontractor/ developer to deliver an alpha phase systemthat will lead to Seafarer Services customers (Officer of the Watch and Chief Mates -Navigation) to sit their Part A assessment online, leading to efficiencies as described below. The cost of the contract to deliver the alpha phase systemisas follows:PS108,662.50 (Exc.VAT)PS21,732.50 (VAT)PS130,395 (Inc VAT)The Business Case spend was approved up to 200k.Optional extras:To effectively deliver an alpha systemand pass GDS requirements,sufficient user research/ testingmust be conducted. This will require engagement from a wide range of our customers(public).To help achieve sufficient user input tomeet GDS requirements. It is likely that the supplier will need to incentivize prospective users and compensate them for their time during this process. Specialist content designers will also be required todevelop the'look andfeel' of online systems.Costsfor these aspects are as follows:The project aims to utilize PS20k of the approved 200k budgetfor user research and 10k for contend design, these costs include VAT therefore the cost for the optional extras have been broken down below:(Recruitment incentives for user research:PS16,666.67(Exc. VAT)PS3333.33VATPS20,000(Inc. VAT)(At PS170 per participant this will pay for up to 94 participants)Content Designerfor 10 days@ PS750 per day:PS7,500 (Exc. VAT)PS1,500 VATPS9,000 (Inc. VAT)Summary of costsContract Cost: PS108,662.50Optional extrasUser Researcher Incentives:PS16,666.67Content DesignerPS7,500TotalPS132,829.17Exc. VATPS26,565.83VATTotalPS159,395.00Inc. VAT

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/570a09e9-0d25-4eac-a327-9635b3a595b4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Sep 2021 |
| Submission deadline | 12 Jan 2021 |
| Future notice date | Not specified |
| Award date | 13 Jan 2021 |
| Contract period | 13 Jan 2021 - 24 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £132,829 |
| Lots value | Not specified |
| Awards value | £132,829 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MCA - MARITIME AND COASTGUARD AGENCY |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO15 1EG |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ32 Southampton |
| Local authority | Southampton |
| Electoral ward | Banister & Polygon |
| Westminster constituency | Southampton Itchen |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HELASTEL |

## CPV Codes

### Divisions

- 45 - Construction work

### Codes

- 45111291 - Site-development work

## Release History

- 21 Sep 2021 at 12:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/570a09e9-0d25-4eac-a327-9635b3a595b4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/570a09e9-0d25-4eac-a327-9635b3a595b4
  21st September 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c9df7308-f461-452d-b1c4-6a63795589a4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c9df7308-f461-452d-b1c4-6a63795589a4.json.
