---
title: "QU199 - Emergency Call System"
ocid: "ocds-b5fd17-ca41019a-d0b9-4ab3-813d-f075dcc01e9c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ca41019a-d0b9-4ab3-813d-f075dcc01e9c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ca41019a-d0b9-4ab3-813d-f075dcc01e9c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ca41019a-d0b9-4ab3-813d-f075dcc01e9c.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "BIRMINGHAM CITY COUNCIL"
published: "2019-03-06"
---

# QU199 - Emergency Call System

Buyer: BIRMINGHAM CITY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-ca41019a-d0b9-4ab3-813d-f075dcc01e9c

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## Summary

Birmingham City Council is seeking a supplier for an Emergency Call System for its three care centres, namely the Perry Tree Centre, Ann Marie Howes, and the Kenrick Centre. This procurement, titled "QU199 - Emergency Call System," falls under the healthcare and social services industry and is currently in the Tender stage. The deadline for submission is noon on 15th March 2019, with the contract scheduled to commence on 8th April 2019 and lasting for two years until 5th April 2021. The system must comply with Care Quality Commission (CQC) fundamental standards and cater to the needs of older adults residing in the facilities.

This tender presents a valuable opportunity for businesses, particularly those specialising in patient monitoring systems and related services. Companies experienced in delivering safety and emergency communication systems would be well-suited to compete for this contract. This project not only aims to enhance the health and wellbeing of the elderly residents but also ensures continual operation of the call system across communal areas, making it a significant undertaking for SMEs focused on innovation and compliance in the healthcare sector.

## Notice

Under Care Quality Commission (CQC) statutory requirements the residential and enablement units operated by Birmingham City Council (BCC) are obliged to provide an efficient call system, which service users and staff can use, in line with statutory standards. Birmingham City Council needs to ensure that any system procured will meet the CQC fundamental standards that deliver the following outcomes: * Safe * Caring * Effective * Responsive * Well lead Birmingham City Council requires a supplier for the provision of an Emergency Call System for the 3 Care Centres namely, Perry Tree Centre, Ann Marie Howes and the Kenrick Centre. This should support 128 older adults age ranging from 65 and above residential suites, The call system will be primarily used to promote the health and wellbeing of all citizens whilst recognising the need to uphold safety and security at all times 24 hours a day. The call system will need to cover ranges within the residential unit including communal areas such as lounge, dining, restaurant, activities room and garden area. Based on the experimental evidence a higher volume of calls occur mornings and evenings 08:00 - 10:00 14:30 - 20:00. The service operates 24 hours a day adjoining areas and public access spaces. This contract will be for a period of 2 years commencing 8 April 2019 until 05 April 2021 (The start date may be subject to change). Registration and use of in-tend is free. All correspondence for this procurement process must be via the in-tend correspondence function. If you are unable to register with in-tend please either email us at cps@birmingham.gov.uk or call 0121 464 8000. If you are interested in tendering please click on the following link to access the Council's tender Portal:-. https://in-tendhost.co.uk/birminghamcc/ and submit your details to register as a bidder. We will send you a log on and password so you can download the quotation documentation. Your completed quotation documentation should be returned by noon on 15th March 2019 via the 'in-tend' system https://in-tendhost.co.uk/birminghamcc Additional information: If you are interested in tendering please click on the following link to access Birmingham City Council's tender Portal. Delivery Notes Birmingham Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/90b0fbd1-955b-43c6-902b-8d57c4b7b874 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Mar 2019 |
| Submission deadline | 15 Mar 2019 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 7 Apr 2019 - 7 Apr 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BIRMINGHAM CITY COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Birmingham |
| Postcode | B4 7WB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Newtown |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 33 - Medical equipments, pharmaceuticals and personal care products
- 35 - Security, fire-fighting, police and defence equipment
- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 71 - Architectural, construction, engineering and inspection services
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 32323000 - Video monitors
- 32425000 - Network operating system
- 32427000 - Network system
- 33195000 - Patient-monitoring system
- 35125000 - Surveillance system
- 48620000 - Operating systems
- 48813000 - Passenger information system
- 48813200 - Real-time passenger information system
- 48814100 - Nursing information system
- 48814200 - Patient-administration system
- 64216100 - Electronic message services
- 64216200 - Electronic information services
- 71700000 - Monitoring and control services
- 72220000 - Systems and technical consultancy services
- 72240000 - Systems analysis and programming services
- 72250000 - System and support services
- 72253200 - Systems support services
- 79711000 - Alarm-monitoring services
- 79714100 - Tracing system services

## Release History

- 6 Mar 2019 at 13:56 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/90b0fbd1-955b-43c6-902b-8d57c4b7b874
- 6 Mar 2019 at 13:54 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/90b0fbd1-955b-43c6-902b-8d57c4b7b874
- 22 Feb 2019 at 15:18 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/90b0fbd1-955b-43c6-902b-8d57c4b7b874

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/90b0fbd1-955b-43c6-902b-8d57c4b7b874
  6th March 2019 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/birminghamcc/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- https://in-tendhost.co.uk/birminghamcc
- https://in-tendhost.co.uk/birminghamcc/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ca41019a-d0b9-4ab3-813d-f075dcc01e9c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ca41019a-d0b9-4ab3-813d-f075dcc01e9c.json.
