---
title: "Transforming Performance, Provision of Customer Relationship Management (CRM) Systems"
ocid: "ocds-b5fd17-ca549075-78f4-4033-ba0c-a776b74ea144"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ca549075-78f4-4033-ba0c-a776b74ea144"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ca549075-78f4-4033-ba0c-a776b74ea144.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ca549075-78f4-4033-ba0c-a776b74ea144.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "UNIVERSITY OF BEDFORDSHIRE"
published: "2024-08-09"
---

# Transforming Performance, Provision of Customer Relationship Management (CRM) Systems

Buyer: UNIVERSITY OF BEDFORDSHIRE  
Current stage: Tender  
OCID: ocds-b5fd17-ca549075-78f4-4033-ba0c-a776b74ea144

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ca549075-78f4-4033-ba0c-a776b74ea144)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ca549075-78f4-4033-ba0c-a776b74ea144.json)

## Summary

The University of Bedfordshire is currently in the tender stage for a project titled "Transforming Performance, Provision of Customer Relationship Management (CRM) Systems." This procurement falls under the "Software package and information systems" industry category, located in the East of England. The procurement method is an open procedure above the threshold, and the deadline for tender submissions is on 19th August 2024 at 12:00 PM BST. The contract period is set to begin on 1st October 2024 and end on 30th September 2027, with an estimated contract value between £1,400,000 to £1,650,000. The contact person for this tender is Damola Aladesiun, who can be reached at damola.aladesiun@beds.ac.uk.

This tender presents a valuable opportunity for businesses specialising in CRM systems and software development. Given the substantial budget and long contract duration, companies with robust CRM solutions can leverage this contract to establish or strengthen relationships with higher education institutions. However, the procurement is not marked as particularly suitable for SMEs or VCSEs. Businesses capable of handling large-scale software implementation and support services, especially those experienced in the education sector, are ideally positioned to compete for this contract.

## Notice

Provision of Customer Relationship Management (CRM) Systems Additional information: Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d7b102b3-0065-4636-8a67-450cc5693b11 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Aug 2024 |
| Submission deadline | 19 Aug 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Oct 2024 - 30 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,650,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF BEDFORDSHIRE |
| Locality | LUTO |
| Post town | Luton |
| Postcode | LU1 3JU |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH21 Luton |
| Local authority | Luton |
| Electoral ward | Central |
| Westminster constituency | Luton South and South Bedfordshire |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 9 Aug 2024 at 06:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d7b102b3-0065-4636-8a67-450cc5693b11

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d7b102b3-0065-4636-8a67-450cc5693b11
  9th August 2024 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/universityofbedfordshire/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- https://www.beds.ac.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ca549075-78f4-4033-ba0c-a776b74ea144. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ca549075-78f4-4033-ba0c-a776b74ea144.json.