---
title: "Salesforce CRM and Intelligent Workflow Licenses and Associated Services"
ocid: "ocds-b5fd17-ca90e199-7138-45cb-8104-ed9170a28161"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ca90e199-7138-45cb-8104-ed9170a28161"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ca90e199-7138-45cb-8104-ed9170a28161.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ca90e199-7138-45cb-8104-ed9170a28161.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFGEM"
published: "2025-02-12"
---

# Salesforce CRM and Intelligent Workflow Licenses and Associated Services

Buyer: OFGEM  
Current stage: Award  
OCID: ocds-b5fd17-ca90e199-7138-45cb-8104-ed9170a28161

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ca90e199-7138-45cb-8104-ed9170a28161)  
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## Summary

Ofgem has completed the procurement process for the purchase of Salesforce CRM and Intelligent Workflow Licenses and Associated Services. The contract, which falls under the industry category of 'Industry specific software package', was targeted at facilitating the incremental rollout of Salesforce within the organisation. Open to businesses globally, including regions such as British Overseas Territories, Channel Islands, Europe, Isle of Man, United Kingdom, and the rest of the world, this open procedure tender received a completion status with an award value of GBP 830,000. The contract period is set from 19 February 2025 to 18 February 2027. Key dates include the tender period ending on 1 January 2025 and the award date on 11 February 2025.

This tender presents significant business growth opportunities for companies specialising in software packages, information systems, and customer relationship management software. Organisations, particularly SMEs, capable of delivering high-quality Salesforce-related products and services, would find this contract particularly beneficial. Xma Limited, the supplier awarded the contract, exemplifies the type of business suited for such opportunities. The procurement process facilitates transparency and competitive participation, offering a pathway for innovative and scalable business solutions to support Ofgem’s technological advancements.

## Notice

Purchase of Salesforce licences, products, derived price products, and related services, supporting the incremental rollout of Salesforce into the Buyer's organisation

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6f069f3f-f731-451d-8de4-b6dc41ebd858 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Feb 2025 |
| Submission deadline | 1 Jan 2025 |
| Future notice date | Not specified |
| Award date | 11 Feb 2025 |
| Contract period | 19 Feb 2025 - 18 Feb 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £830,000 |
| Lots value | Not specified |
| Awards value | £830,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFGEM |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | XMA |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 48000000 - Software package and information systems
- 48100000 - Industry specific software package
- 48445000 - Customer Relation Management software package
- 79980000 - Subscription services

## Release History

- 12 Feb 2025 at 17:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6f069f3f-f731-451d-8de4-b6dc41ebd858

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6f069f3f-f731-451d-8de4-b6dc41ebd858
  12th February 2025 - Awarded contract notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=FEB169372
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.ofgem.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ca90e199-7138-45cb-8104-ed9170a28161. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ca90e199-7138-45cb-8104-ed9170a28161.json.