--- title: "Carers Information Advice, Assessment and Support Service" ocid: "ocds-b5fd17-cb757f8a-26e4-4e3b-b586-3cf1d5a771c9" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cb757f8a-26e4-4e3b-b586-3cf1d5a771c9" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cb757f8a-26e4-4e3b-b586-3cf1d5a771c9.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-cb757f8a-26e4-4e3b-b586-3cf1d5a771c9.json" source: "Contracts Finder" current_stage: "Tender" buyer: "WEST SUSSEX COUNTY COUNCIL" published: "2023-11-22" --- # Carers Information Advice, Assessment and Support Service Buyer: WEST SUSSEX COUNTY COUNCIL Current stage: Tender OCID: ocds-b5fd17-cb757f8a-26e4-4e3b-b586-3cf1d5a771c9 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-cb757f8a-26e4-4e3b-b586-3cf1d5a771c9) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-cb757f8a-26e4-4e3b-b586-3cf1d5a771c9.json) ## Summary The West Sussex County Council is seeking to commission a Carers Information Advice, Assessment, and Support Service valued at £17,500,000 for the Health and social work services industry. The tender involves an open procedure with a tender period ending on 3rd January 2024 and a contract period starting on 1st April 2024 and ending on 31st March 2031. The service provider must comply with the Care Act 2014 and deliver social benefits through 'Social Value' initiatives. The procurement aims to empower Carers and support their wellbeing within the South East and South West regions of the United Kingdom. This tender opportunity provides significant potential for Small and Medium-sized Enterprises (SMEs) and Voluntary, Community, and Social Enterprise (VCSE) organisations seeking to offer Carers support services. Businesses focusing on health and social work services are well-suited to compete for this opportunity. The Council requires service providers to maintain quality standards set by the Carers Trust, enhancing employment opportunities for Carers or ex-Carers and fostering a 'Carer Friendly' employer environment. This initiative can create growth opportunities for businesses looking to make a positive impact on communities while delivering essential care services. ## Notice The Council and its partners highly value the contribution family and friend Carers make in supporting the most vulnerable in our community. The Council is therefore seeking to commission a new comprehensive county wide Carers Information, Advice, Assessment and Support Service. A Carer is someone who helps another person, usually a relative or friend, in their day-to-day life. This is different from someone who provides care professionally, or through a voluntary organisation. The purpose of the service is to empower Carers through providing excellent information/knowledge and support their wellbeing. The approach is to be: 1.2.1 Strengths based 1.2.2 Outcomes focused and using 1.2.3 Community assets. (A single point of access but neighbourhood delivery). The Council requires the Service Provider to maintain, develop and deliver non-discriminatory Carers services and assessments in accordance with the Care Act 2014 and all relevant regulations, guidance and relevant West Sussex County Council policy. The Service Provider will be a member of the Carers Trust and must meet, or be working towards meeting, all of the quality standards set by them. The Council requires the Service Provider to deliver, as part of its operating model, economic and social benefits to the county via 'Social Value' (The Public Services Act (Social Value) Act 2012) e.g. through significant use of volunteering, training and for example, employment of Carers or ex-Carers; being a 'Carer Friendly' employer. Full details of the services required can be found at Document 02 the Service Specification. This includes a substantive list of all the aims, outcomes, and requirements that will make up the provision of these services. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d0a82d66-54d1-40a3-abf0-8dc01081ed6e | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Nov 2023 | | Submission deadline | 3 Jan 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2024 - 31 Mar 2031 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £17,500,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WEST SUSSEX COUNTY COUNCIL | | Locality | CHICHESTER | | Post town | Portsmouth | | Postcode | PO19 1RQ | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ2 Surrey, East and West Sussex | | ITL 3 | TLJ27 West Sussex (South West) | | Local authority | Chichester | | Electoral ward | Chichester Central | | Westminster constituency | Chichester | | Delivery location | TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 22 Nov 2023 at 12:39 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d0a82d66-54d1-40a3-abf0-8dc01081ed6e ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d0a82d66-54d1-40a3-abf0-8dc01081ed6e 22nd November 2023 - Opportunity notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cb757f8a-26e4-4e3b-b586-3cf1d5a771c9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cb757f8a-26e4-4e3b-b586-3cf1d5a771c9.json.