---
title: "Debt Resolution Services"
ocid: "ocds-b5fd17-cb9d7206-e80e-4892-aebe-d8a2e4827eb1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cb9d7206-e80e-4892-aebe-d8a2e4827eb1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cb9d7206-e80e-4892-aebe-d8a2e4827eb1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cb9d7206-e80e-4892-aebe-d8a2e4827eb1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF NEWHAM"
published: "2022-12-15"
---

# Debt Resolution Services

Buyer: LONDON BOROUGH OF NEWHAM  
Current stage: Award  
OCID: ocds-b5fd17-cb9d7206-e80e-4892-aebe-d8a2e4827eb1

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## Summary

The London Borough of Newham has awarded a contract for Debt Resolution Services to TELsolutions Limited. The procurement process was completed through a selective method with a call-off from a framework agreement. The contract is valued at £213,000 and has a contract period from October 1, 2022, to September 30, 2025. The tender period ended on September 5, 2022, with the contract awarded on December 15, 2022.

This opportunity for Debt Resolution Services presents a chance for businesses, particularly IT services firms specializing in consulting, software development, and Internet support, to engage with local authorities and enforcement agencies. Small and medium-sized enterprises (SMEs) are well-suited to compete for this contract, offering innovative solutions that align with the requirements specified by the London Borough of Newham.

## Notice

oneSource has been piloting different ways of contacting residents or businesses to remind them to pay debts owed to the respective services. This Communication Software Functionality pilot has been developed with TELsolutions, a cloud based software supplier used by a number of London Local Authorities as well as leading enforcement firms.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bbb2fe27-6508-4735-b1ab-769470525d68 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Dec 2022 |
| Submission deadline | 4 Sep 2022 |
| Future notice date | Not specified |
| Award date | 4 Sep 2022 |
| Contract period | 30 Sep 2022 - 30 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £213,000 |
| Lots value | Not specified |
| Awards value | £213,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF NEWHAM |
| Locality | LONDON |
| Post town | East London |
| Postcode | E16 2QU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Royal Albert |
| Westminster constituency | West Ham and Beckton |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TELSOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 15 Dec 2022 at 12:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bbb2fe27-6508-4735-b1ab-769470525d68

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bbb2fe27-6508-4735-b1ab-769470525d68
  15th December 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cb9d7206-e80e-4892-aebe-d8a2e4827eb1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cb9d7206-e80e-4892-aebe-d8a2e4827eb1.json.