---
title: "HCC024/24- Provision of Carers Breaks Services - AWARD"
ocid: "ocds-b5fd17-cba1c78e-a1e5-41bf-a916-0db8e4d82eab"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cba1c78e-a1e5-41bf-a916-0db8e4d82eab"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cba1c78e-a1e5-41bf-a916-0db8e4d82eab.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cba1c78e-a1e5-41bf-a916-0db8e4d82eab.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HERTFORDSHIRE COUNTY COUNCIL - ADULT CARE SERVICES"
published: "2025-05-12"
---

# HCC024/24- Provision of Carers Breaks Services - AWARD

Buyer: HERTFORDSHIRE COUNTY COUNCIL - ADULT CARE SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-cba1c78e-a1e5-41bf-a916-0db8e4d82eab

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## Summary

Hertfordshire County Council, acting as the lead commissioner, has awarded a framework agreement for the Provision of Carers Breaks Services across Hertfordshire. This public procurement was undertaken as an open procedure within the health and social work services category (CPV code 85000000), with additional classifications covering social work and community services. The contract, valued at £14.6 million, spans from 1st May 2025 to 30th April 2027. The services focus on providing respite care for adults, supporting those who are ordinarily resident in Hertfordshire. The procurement process has been completed, with awards made to multiple providers as of 8th March 2025, and the tender period concluded on 26th June 2024.

This tender presents significant opportunities for businesses specialising in health and social care services, particularly those capable of delivering high-quality care and support that meets CQC standards. Small and medium-sized enterprises (SMEs) are particularly suited to compete, given the scale and nature of the framework requirement. The emphasis on collaboration with a wide range of partners, including health service organisations and the voluntary sector, creates potential for networking and business development within this vital service sector. Businesses that can offer responsive, reliable services supporting carers and aid in preventing the need for more intensive care accommodations are well-positioned to benefit from this contract.

## Notice

Hertfordshire County Council went out to procurement for the Provision of a carers breaks service. This has now been awarded to multiple Providers. Award Ref no: 2025/S 000-020582 Hertfordshire County Council (the 'Council') acting as lead commissioner on behalf of District funding partners wishes to procure a countywide Framework Agreement for a carer breaks service to support and provide respite for carers in Hertfordshire. Service Providers will be required to be registered with the Quality Care Commission (C Q C) and to maintain that registration throughout the duration of the Framework. The Service Provider must be able to demonstrate a commitment to maintaining and delivering high quality services for adults with a variety of needs and/or conditions and provide services where all aspects of a person's care are met. The Service Provider must provide services that meet the needs of the individual and are provided by competent staff in a way that supports the safety and security of the person supported. The Services will be responsive, reliable and maintain a person's dignity and respect at all times- be accessible and delivered with understanding and without discrimination. The Services will support Carers caring for an adult aged 18 and over who are ordinarily resident and living in Hertfordshire. -The Breaks Services- shall be open to anyone meeting these criteria and who has been assessed to meet the Council's eligibility criteria for unmet needs. This will include older adults (65 plus), adults with learning disabilities, physical disabilities, autism or people who have other Neurodiversity, or mental health conditions (including people who experience suicidal ideation). The services will include a range of provision to enable the carer to take a break from their caring role. This will include but is not limited to supporting the person they care for in their own home, supporting the person they care for to access community-based services, supporting the Carer and the person they care for to access the wider community. The Service aim is to allow people to live as independently as possible in their own home and communities. The Services will be pivotal in preventing people from going into bed-based services such as residential homes, hospital, or other formal care settings and to support Carers to continue in their caring role for as long as they wish to do so. The Service Provider will ensure that their delivery of Carers support services is part of a network of services, which is underpinned by partnership working with a wide range of agencies. These will include but not be limited to: Adult Care Services, Hertfordshire and West Essex Integrated Care Board and Integrated Care System, Adult Community Health Services, Hertfordshire Care Providers Association and the Voluntary and Community Sector. The Service Provider will ensure that...

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/55796e08-8292-4128-b950-ebff65ed3c05 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 May 2025 |
| Submission deadline | 26 Jun 2024 |
| Future notice date | Not specified |
| Award date | 8 Mar 2025 |
| Contract period | 30 Apr 2025 - 30 Apr 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £14,600,000 |
| Lots value | Not specified |
| Awards value | £14,600,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HERTFORDSHIRE COUNTY COUNCIL - ADULT CARE SERVICES |
| Locality | HERTFORDSHIRE |
| Post town | Stevenage |
| Postcode | SG13 8DE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | East Hertfordshire |
| Electoral ward | Hertford Castle |
| Westminster constituency | Hertford and Stortford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 33 |
| Supplier names | A&A HOMECARE LTD T/A MY HOMECARE; CARE BY US; CHELMSCARE; CHERISH SOCIAL CARE; CROSSROADS CARING FOR LIFE; DEPENDABILITY; EAMAL; EASTVIEW HEALTHCARE SERVICES; ETRUM HEALTHCARE SERVICES; EUREKA CARE SERVICES; FIRST CHOICE MEDICAL SOLUTIONS; FIRSTPOINT HOMECARE; HATWEL; HERIITAGE CARE; HERTSMERE VALLEY CARE SERVICES; JOY CARING SERVICES; LIMA HOMECARE; LUCHI HEALTHCARE; MEDOW CARE SERVICES; NURSING CARE PERSONNEL; OAKTREE HOMECARE SERVICE; ONECARE; PINE HEALTH CARE SERVICES; ROCH2 T/A BLUEBIRD CARE (EAST HERTS; SERVE HOMECARE; SKL PROFESSIONAL RECRUITMENT AGENCY; SMARTLINKS CARE SERVICES; SODARK CARE; SSA QUALITY CARE; TOTAL CARE AND COMPLIANCE SERVICES LTD (UK) (09360464; TUVIDA; URBAN COUSINS CARE; WALFINCH WELWYN & BISHOP'S STORTFORD |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 85300000 - Social work and related services
- 85310000 - Social work services
- 98000000 - Other community, social and personal services
- 98513310 - Home-help services

## Release History

- 12 May 2025 at 15:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/55796e08-8292-4128-b950-ebff65ed3c05

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/55796e08-8292-4128-b950-ebff65ed3c05
  12th May 2025 - Awarded contract notice on Contracts Finder

## Provenance

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