---
title: "Re- Opening of the Provider Panel for Intensive Support and Crisis Intervention Services for Children, Young People and their Families"
ocid: "ocds-b5fd17-cbaa8e3e-257f-4643-b108-d8e86be37145"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cbaa8e3e-257f-4643-b108-d8e86be37145"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cbaa8e3e-257f-4643-b108-d8e86be37145.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cbaa8e3e-257f-4643-b108-d8e86be37145.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DURHAM COUNTY COUNCIL"
published: "2024-07-22"
---

# Re- Opening of the Provider Panel for Intensive Support and Crisis Intervention Services for Children, Young People and their Families

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-cbaa8e3e-257f-4643-b108-d8e86be37145

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## Summary

Durham County Council has issued a tender for the re-opening of the Provider Panel to deliver Intensive Support and Crisis Intervention Services for children, young people, and their families in County Durham. This procurement focuses on health and social work services, with a total value of up to £12,000,000 GBP. The tender is being conducted via an open procedure and encompasses five specific categories of need, each described in detail within the tender documents. The procurement process is currently at the tender stage, with key submission deadlines concluding on 26th February 2024 at 10:00 AM GMT. The subsequent contracts will commence on 1st April 2024, running through to 31st August 2025. The procurement aims to supplement the existing panel with additional service providers, reflecting a flexible agreement where panel membership can be adjusted based on demand, as deemed appropriate by the Council.

This tender presents substantial opportunities for businesses, particularly those specialised in health and social services, including SMEs and VCSE organisations, to expand their service offerings. Firms with capabilities in managing intensive support packages for children with various needs—such as social communication challenges, severe mental health issues, risks of criminal exploitation, and more—will find this opportunity particularly relevant. With the possibility to bid for multiple categories and types of service packages, businesses can leverage this tender to secure positions on a provider panel that could lead to extended contracts and enhanced service visibility. This dynamic framework can foster business growth through potential high-value service agreements while contributing essential support to vulnerable children and their families in the region.

## Notice

This opportunity is for the Re-opening of the Provider Panel for Intensive Support and Crisis Intervention Services for children, young people and their families. The Council is seeking to add to the panel of multiple providers that can provide a managed service for intensive support and crisis intervention services for County Durham children, young people, and their families. The Provider Panel has FIVE Lots as detailed below based on category of need. Providers can bid for one, two, three, four or all Lots. Further detail in relation to each of the specific 'Categories of Need' can be found at Appendix 1 within ITT2 Part 1 - Service Specification. LOT DESCRIPTION Category of Need 1 Children with social communication needs, including learning disability and / or autism Category of Need 2 Children with severe and enduring mental health needs incorporating self-harming and self-injurious behaviour Category of Need 3 Children who are at risk of further offending and anti-social behaviour Category of Need 4 Children who are at risk of criminal exploitation, sexual exploitation and / or radicalisation Category of Need 5 Parent and Baby packages - where the child is at risk of neglectful parenting that fails to promote the child's wellbeing and day to day safety There are two banded delivery models as per below: Package Type 1 24-hour packages covering 7 days / nights per week incorporating sleeping and waking nights and all public holidays with a minimum staffing ratio of 2:1. Package Type 2 In reach / out-reach packages provided Monday to Sunday in line with the child's needs that operate flexibly covering both days and evenings but do not incorporate sleeping or waking nights This Provider Panel is a flexible agreement where, at the sole discretion of the Council, it may open the Panel to allow additional providers to be added to its membership. However, at the discretion of the Council, the Panel may remain closed should commissioners deem there be sufficient panel members to meet demand. The Council makes no guarantee to any member of the Panel that they will be awarded any Call-Off Contract and no guarantee is made in respect of any volume of work under any such agreements, or in aggregate under the Provider Panel. Each Provider should understand that their submission constitutes an acceptance to the Council of the terms of the Provider Panel Agreement. A place on the Panel merely affords the Provider the opportunity to respond to an invitation from the Council for the provision of services (Call-Off). The Provider Panel Agreement provides for no form of exclusivity or volume guarantee by the Council for Services from the Provider and that the Council is at all times entitled to enter into other contracts and agreements with other Providers for the provision of any Services. Additional information: Tender Documents can be accessed free of charge at www.nepo.org using reference DN706084

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/632cbd7c-0e5a-4d9e-a8d3-3f404917c713 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jul 2024 |
| Submission deadline | 26 Feb 2024 |
| Future notice date | Not specified |
| Award date | 31 Mar 2024 |
| Contract period | 31 Mar 2024 - 31 Aug 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £12,000,000 |
| Lots value | Not specified |
| Awards value | £12,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5UG |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 11 |
| Supplier names | AFFINITY TRUST; ANGEL CARE STAFFING; BILIVCARELIMITED; BRISCA HEALTHCARE; GABLE HEALTHCARE; MAJOR RECRUITMENT; ON THE B4NK; PARAGON SOCIAL CARE; PRUDENT CARE SOLUTIONS; UNIFIED CARE SERVICES; WE CARE BESPOKE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 22 Jul 2024 at 11:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/632cbd7c-0e5a-4d9e-a8d3-3f404917c713
- 31 Jan 2024 at 13:32 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9704b7c3-12ec-4a6b-99d1-698b98a4b030

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/632cbd7c-0e5a-4d9e-a8d3-3f404917c713
  22nd July 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/9704b7c3-12ec-4a6b-99d1-698b98a4b030
  31st January 2024 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.durham.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cbaa8e3e-257f-4643-b108-d8e86be37145. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cbaa8e3e-257f-4643-b108-d8e86be37145.json.