---
title: "Renewal of Annual Support for Multiple Licenses"
ocid: "ocds-b5fd17-cbb5829f-791e-4dfd-b9dc-10d08bc46299"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cbb5829f-791e-4dfd-b9dc-10d08bc46299"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cbb5829f-791e-4dfd-b9dc-10d08bc46299.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cbb5829f-791e-4dfd-b9dc-10d08bc46299.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE : MINISTRY OF DEFENCE"
published: "2021-01-15"
---

# Renewal of Annual Support for Multiple Licenses

Buyer: MINISTRY OF DEFENCE : MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-b5fd17-cbb5829f-791e-4dfd-b9dc-10d08bc46299

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-cbb5829f-791e-4dfd-b9dc-10d08bc46299)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-cbb5829f-791e-4dfd-b9dc-10d08bc46299.json)

## Summary

The Ministry of Defence has recently completed the procurement process for the renewal of annual support for multiple licences related to information technology services, specifically concerning license management software. This selective tender process included a total contract value of £647,498.40 and was carried out under a framework agreement. The contract was awarded on 10th November 2020, with a contract period starting from 12th November 2020 and concluding on 14th December 2021. The services are required across various regions in the UK including North East, North West, East Midlands, West Midlands, South East, South West, Scotland, and Wales.

This procurement presents significant opportunities for businesses specialising in information technology services, particularly those that offer software support and related licence management solutions. Companies that can provide remote support, unlimited support request capabilities, and 24-hour availability would be particularly well-suited to compete effectively for this contract. Small and medium enterprises (SMEs) are encouraged to participate, given the flexibility and responsiveness they often bring to such support services.

## Notice

Annual support for the following licenses. Becrypt Disk Protect Enhanced, Deepsecure, SAFEmail Mailguards and Sophos Endpoint Protection. As part of the support the following support provisions are required: * Unlimited number of support requests * Remote support * Online access to documentation and technical resources and knowledge base and; * Product updates and upgrades * Support to be available 24 hours a day

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/794dc139-b287-43d1-8c96-2cc8608deb27 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jan 2021 |
| Submission deadline | 19 Oct 2020 |
| Future notice date | Not specified |
| Award date | 10 Nov 2020 |
| Contract period | 12 Nov 2020 - 14 Dec 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £647,498 |
| Lots value | Not specified |
| Awards value | £647,498 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE : MINISTRY OF DEFENCE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BYTES SOFTWARE SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48218000 - License management software package
- 72222300 - Information technology services

## Release History

- 15 Jan 2021 at 11:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/794dc139-b287-43d1-8c96-2cc8608deb27

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/794dc139-b287-43d1-8c96-2cc8608deb27
  15th January 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b06e8633-19c4-49e1-9448-4140925a9306
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c386d23f-d9ae-4d44-b9ff-ee9844ab27e5

## Notice URLs

- https://www.gov.uk/government/organisations/crown-commercial-service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cbb5829f-791e-4dfd-b9dc-10d08bc46299. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cbb5829f-791e-4dfd-b9dc-10d08bc46299.json.