--- title: "NHS Milton Keynes CCG Integrated Urgent Care (NHS111) Service" ocid: "ocds-b5fd17-cbba9783-adc9-11e6-9901-0019b9f3037b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cbba9783-adc9-11e6-9901-0019b9f3037b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cbba9783-adc9-11e6-9901-0019b9f3037b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-cbba9783-adc9-11e6-9901-0019b9f3037b.json" source: "Contracts Finder" current_stage: "Planning" buyer: "NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT" published: "2018-01-08" --- # NHS Milton Keynes CCG Integrated Urgent Care (NHS111) Service Buyer: NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT Current stage: Planning OCID: ocds-b5fd17-cbba9783-adc9-11e6-9901-0019b9f3037b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-cbba9783-adc9-11e6-9901-0019b9f3037b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-cbba9783-adc9-11e6-9901-0019b9f3037b.json) ## Summary The NHS Arden and Greater East Midlands Commissioning Support Unit is currently in the planning stage for the NHS Milton Keynes CCG Integrated Urgent Care (NHS111) Service. This procurement, classified under health services, aims to establish an integrated urgent care response for the population of Milton Keynes. Key milestones include an engagement end date set for 23 February 2018, and interested parties are invited to express their interest by reaching out to Stephen Ivuerah via email. The tender process is designed to facilitate organisations in providing urgent care services through a Clinical Decision Support System, aimed at optimally managing calls received via the NHS 111 service. This tender presents significant opportunities for businesses specialising in health services, particularly those with capabilities in urgent care and clinical decision support technologies. Providers of healthcare solutions, call centre services tailored to healthcare, or those offering integration with clinical hubs would find this tender particularly relevant. Engaging in this procurement could not only enhance service portfolios but also potentially lead to long-term contracts with the NHS, enabling businesses to contribute meaningfully to public health whilst expanding their operational reach in the UK healthcare sector. ## Notice Integrated Urgent Care (NHS 111) Service NHS Milton Keynes CCG would like to seek expressions of interest from organisations who may be interested in the provision of an Integrated Urgent Care service for the population of Milton Keynes. The service will receive telephone calls via the 111 number and triage those calls using a Clinical Decision Support System. Where appropriate, callers will be warm transferred to a clinician who may either be based within the Integrated Urgent Care Service or an external provider as part of a virtual Clinical Hub. The outcome of the calls will be one of the following: * Auto Despatch of an Ambulance * Signposting to an appropriate service * The booking of an appointment with an appropriate service * Advice and guidance given to enable self-care * Appropriate information given The aim of the service is to: * Answer all calls to the 111 telephone number from the Milton Keynes population. To triage appropriate calls using a licensed Clinical Decision Support System. * To warm transfer appropriate calls to a clinician. It is expected that some of these calls will be to clinicians within the service and the others will be to clinicians within a virtual Clinical Hub, i.e. external to the service. * The outcome of all calls is to despatch an ambulance, or signpost to or book an appointment with the most appropriate clinical service, or to give advice and assurance to enable the caller to self-care. If you would be interested in this service, please email your expression of interest to Stephen.Ivuerah@ardengemcsu.nhs by no later than 4th July 2016. Thank you. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/75a87c0b-6f0d-445d-91a1-c3063c255375 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Jan 2018 | | Submission deadline | Not specified | | Future notice date | 23 Feb 2018 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT | | Locality | NORTHAMPTON | | Post town | Northampton | | Postcode | NN3 6BJ | | Country | England | | ITL 1 | TLF East Midlands (England) | | ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire | | ITL 3 | TLF24 West Northamptonshire | | Local authority | West Northamptonshire | | Electoral ward | Boothville and Parklands | | Westminster constituency | Northampton North | | Delivery location | TLF East Midlands (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 8 Jan 2018 at 10:51 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/75a87c0b-6f0d-445d-91a1-c3063c255375 - 18 Nov 2016 at 20:17 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/1be90a0a-bd34-44dc-b999-e22b3cac76ea ## Documents - https://www.contractsfinder.service.gov.uk/Notice/75a87c0b-6f0d-445d-91a1-c3063c255375 8th January 2018 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/1be90a0a-bd34-44dc-b999-e22b3cac76ea 20th June 2016 - Early engagement notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cbba9783-adc9-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cbba9783-adc9-11e6-9901-0019b9f3037b.json.