---
title: "Employee Assistance Programmes (EAP) for British Transport Police"
ocid: "ocds-b5fd17-cbce5f53-9051-4efe-9ef8-2872a4bc78e3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cbce5f53-9051-4efe-9ef8-2872a4bc78e3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cbce5f53-9051-4efe-9ef8-2872a4bc78e3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cbce5f53-9051-4efe-9ef8-2872a4bc78e3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BRITISH TRANSPORT POLICE"
published: "2025-04-25"
---

# Employee Assistance Programmes (EAP) for British Transport Police

Buyer: BRITISH TRANSPORT POLICE  
Current stage: Award  
OCID: ocds-b5fd17-cbce5f53-9051-4efe-9ef8-2872a4bc78e3

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## Summary

The British Transport Police has concluded the procurement process for Employee Assistance Programmes (EAP), focusing on counselling and wellness services, which falls under the industry classification of counselling services (CPV 85312320) and wellness services (CPV 98334000). This contract, valued at £278,606, is awarded to People Asset Management Ltd and covers services across England, Scotland, and Wales. The procurement utilised a selective approach through the ESPO Framework 985B_23 for Occupational Health Services. The contract period will commence on 1st September 2025 and end on 31st August 2028, following an award dated 24th April 2025. This initiative will support British Transport Police staff with comprehensive EAP services, offering counselling, trauma support, and health awareness interventions.

This tender presents significant growth opportunities for businesses specialising in employee health and wellbeing services. Companies with expertise in providing counselling, critical incident support, and mediation services will find this contract especially relevant. Given its selective procurement method, firms already positioned within appropriate frameworks, particularly those capable of delivering additional discretionary services tailored to varying demands, will be well-suited to compete. SME firms could benefit by aligning their services with the requirements stipulated for small and medium enterprises, providing a competitive edge in securing future public sector contracts.

## Notice

Services provided under this EAP contract are made up of two distinct elements: 1) Core Service which is a Fully Comprehensive EAP based on Employee Headcount for all BTP/BTPA staff to include but not limited to 6 Counselling/ CBT sessions (depending upon the clinical need) for each BTP employee per year; An Employee Helpdesk and Triage Support. 2) Additional Services (discretionary services) such as, Trauma and Critical Incident Support, Health Awareness, Mediation and Health Kiosks, where any future subsequent financial expenditure will be dependent on necessity and variable demand ('as and when basis'). via ESPO Framework 985B_23 Occupational Health Services: Lot 2 - Employee Assistance Programmes (EAP) MANDATORY SERVICE REQUIREMENTS: Online Portal and App; Telephone, triage and support services which will include, but is not limited to: * Advice and support; * Bullying and harassment support; * Whistleblowing services; and Management support services. Coaching and counselling services including therapeutic interventions and case management; Mediation; Trauma and critical incident support; Interactive health kiosks; Policy guidance and trend management; Health and wellbeing promotion and awareness; Bullying and Harassment Support; Health and Wellbeing Publicity and Promotion Awareness Case Management and Referrals; and Social Value Deliverables The Contract value covers the initial three (3) year Term Additional information: Framework used: ESPO Framework 985B_23 Occupational Health Services: Lot 2 - Employee Assistance Programmes (EAP)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5a141ee5-4393-49d4-92f4-92cff04ebec0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Apr 2025 |
| Submission deadline | 24 Mar 2025 |
| Future notice date | Not specified |
| Award date | 23 Apr 2025 |
| Contract period | 31 Aug 2025 - 31 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £278,606 |
| Lots value | Not specified |
| Awards value | £278,606 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRITISH TRANSPORT POLICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 8RP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Knightsbridge & Belgravia |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PEOPLE ASSET MANAGEMENT |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85312320 - Counselling services
- 98334000 - Wellness services

## Release History

- 25 Apr 2025 at 12:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5a141ee5-4393-49d4-92f4-92cff04ebec0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5a141ee5-4393-49d4-92f4-92cff04ebec0
  25th April 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.btp.police.uk/

## Provenance

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