--- title: "RA277273 - Dell KACE 1000 Appliance (Maintenance of)" ocid: "ocds-b5fd17-cbd36817-f9c1-4b54-b1ab-d3d66dcdb237" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cbd36817-f9c1-4b54-b1ab-d3d66dcdb237" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cbd36817-f9c1-4b54-b1ab-d3d66dcdb237.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-cbd36817-f9c1-4b54-b1ab-d3d66dcdb237.json" source: "Contracts Finder" current_stage: "Tender" buyer: "HYWEL DDA UNIVERSITY HEALTH BOARD" published: "2020-04-07" --- # RA277273 - Dell KACE 1000 Appliance (Maintenance of) Buyer: HYWEL DDA UNIVERSITY HEALTH BOARD Current stage: Tender OCID: ocds-b5fd17-cbd36817-f9c1-4b54-b1ab-d3d66dcdb237 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-cbd36817-f9c1-4b54-b1ab-d3d66dcdb237) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-cbd36817-f9c1-4b54-b1ab-d3d66dcdb237.json) ## Summary Hywel Dda University Health Board is seeking bids for the maintenance of the Dell KACE 1000 Appliance under the title "RA277273 - Dell KACE 1000 Appliance (Maintenance of)". This procurement falls within the software package and information systems industry category, is open for submission, and is classified as a goods procurement. The tender period ends on 5th February 2020 at 10:00, with the contract period commencing on the same day. Businesses interested in this opportunity can register on MultiQuote, with further details available through their contact, Raj Khan. This tender presents a significant opportunity for businesses specialising in ICT infrastructure support, particularly those that can provide comprehensive maintenance services, software updates, and training related to the Dell KACE appliance. Small and medium-sized enterprises (SMEs) that are capable of demonstrating technical expertise in software management and customer support are well-suited to compete in this tender, thereby enhancing their portfolio and establishing a long-term relationship with a leading health board. ## Notice You are invited to submit a bid for 1 year, for the renewal of maintenance of Dell KACE 1000 Appliance. Hywel Dda Health Board requires a one year maintenance contract with a provider to support the below ICT Infrastructure systems: Kace 1000: Kace 1000 delivers clients to all PCs and laptops, enabling remote support, hardware and software asset management, as well as delivering software packages and other configuration items. To be considered, suppliers must be able to provide all software updates and documentation for the Dell I KACE appliance. The successful supplier must be able to provide patches for Microsoft and 3rd party applications (Dell I KACE appliance 1000 series.) Hywel Dda Health Board requires access to competent support staff via telephone, email and fax for Dell I KACE Appliance specific questions, with no limit on the number of calls per month. Hywel Dda Health Board requires access to an online technical support portal. The successful supplier must be able to deliver training sessions on advance Dell I KACE appliance topics. Please enter your costs for each product in the below pricing schedule. The tender closes at 10:00 on 5th February 2020. No bids submitted after this time will be considered. - To access this competition: login to https://suppliers.multiquote.com and view the opportunity RA277273. Not registered on MultiQuote - visit https://suppliers.multiquote.com then register and quote RA277273 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9b743db7-f71a-4aa4-9963-391518f31549 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Apr 2020 | | Submission deadline | 8 Apr 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 7 Apr 2020 - 8 Apr 2020 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HYWEL DDA UNIVERSITY HEALTH BOARD | | Locality | CARMARTHEN | | Post town | Swansea | | Postcode | SA31 3BB | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL4 Mid and South West Wales | | ITL 3 | TLL42 South West Wales | | Local authority | Carmarthenshire | | Electoral ward | Carmarthen Town West | | Westminster constituency | Caerfyrddin | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 7 Apr 2020 at 11:47 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9b743db7-f71a-4aa4-9963-391518f31549 - 13 Jan 2020 at 16:40 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9b743db7-f71a-4aa4-9963-391518f31549 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/9b743db7-f71a-4aa4-9963-391518f31549 7th April 2020 - Opportunity notice on Contracts Finder ## Notice URLs - https://suppliers.multiquote.com ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cbd36817-f9c1-4b54-b1ab-d3d66dcdb237. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cbd36817-f9c1-4b54-b1ab-d3d66dcdb237.json.