---
title: "Social Media Listening Tool"
ocid: "ocds-b5fd17-cbd5801f-511d-4b6f-a81d-e4818d6815ad"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cbd5801f-511d-4b6f-a81d-e4818d6815ad"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cbd5801f-511d-4b6f-a81d-e4818d6815ad.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cbd5801f-511d-4b6f-a81d-e4818d6815ad.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TRANSPORT FOR GREATER MANCHESTER"
published: "2022-02-17"
---

# Social Media Listening Tool

Buyer: TRANSPORT FOR GREATER MANCHESTER  
Current stage: Award  
OCID: ocds-b5fd17-cbd5801f-511d-4b6f-a81d-e4818d6815ad

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-cbd5801f-511d-4b6f-a81d-e4818d6815ad)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-cbd5801f-511d-4b6f-a81d-e4818d6815ad.json)

## Summary

The procurement process for the Social Media Listening Tool, valued at £90,000, was conducted by Transport For Greater Manchester, located in Manchester, England. This process falls under the services category and was initiated through a limited procurement method, specifically a competitive quotation. The tender period ended on 14th December 2021, with the contract commencing on 31st December 2021 and running until 31st December 2023. This contracting process has now reached the award stage as of 23rd December 2021, with the awarded contract being published on 17th February 2022.

This tender presents significant opportunities for SMEs and voluntary, community, and social enterprises (VCSEs) looking to expand in the technology services sector, particularly in social media management tools. Companies that specialise in software and information systems with the capability to provide similar services would be well-suited to compete in future opportunities stemming from this contract. Engaging with Transport For Greater Manchester could pave the way for long-term relationships in public sector technology procurement.

## Notice

Purchase of Social Media Listening Tool in line with the established route for procurement of technology based systems which on this occasion was against Meltwater, Brandwatch (Hootsuite) and Nerd with Words Ltd.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3d45e8c3-3e67-4d67-aebc-1ea6f7515351 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Feb 2022 |
| Submission deadline | 14 Dec 2021 |
| Future notice date | Not specified |
| Award date | 23 Dec 2021 |
| Contract period | 31 Dec 2021 - 31 Dec 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £90,000 |
| Lots value | Not specified |
| Awards value | £90,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR GREATER MANCHESTER |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M1 3BG |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HOOTSUITE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 17 Feb 2022 at 15:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3d45e8c3-3e67-4d67-aebc-1ea6f7515351

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3d45e8c3-3e67-4d67-aebc-1ea6f7515351
  17th February 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cbd5801f-511d-4b6f-a81d-e4818d6815ad. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cbd5801f-511d-4b6f-a81d-e4818d6815ad.json.