---
title: "Cisco Support"
ocid: "ocds-b5fd17-cbe054fe-8ce0-4a1d-bb27-5781c556b059"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cbe054fe-8ce0-4a1d-bb27-5781c556b059"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cbe054fe-8ce0-4a1d-bb27-5781c556b059.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cbe054fe-8ce0-4a1d-bb27-5781c556b059.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TORBAY AND SOUTH DEVON NHS FOUNDATION TRUST"
published: "2021-05-14"
---

# Cisco Support

Buyer: TORBAY AND SOUTH DEVON NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-cbe054fe-8ce0-4a1d-bb27-5781c556b059

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-cbe054fe-8ce0-4a1d-bb27-5781c556b059)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-cbe054fe-8ce0-4a1d-bb27-5781c556b059.json)

## Summary

The Torbay and South Devon NHS Foundation Trust has completed a procurement process for "Cisco Support", which involves providing hardware and software support services for a period of three years, with the possibility of two one-year extensions. This contract was awarded following a selective procurement method and falls under the services category, specifically related to software support services. The total contract value is £360,302, and the contract period spans from 1st April 2021 to 31st March 2024. The procurement process was initiated through a mini-competition conducted under the Crown Commercials Framework RM3808, with the tender period concluding on 16th March 2021.

This tender represents a significant opportunity for businesses specialising in IT support and managed services, particularly those with expertise in Cisco systems. Companies that can provide robust support capabilities, proven experience with similar contracts, and adherence to Quality Assurance standards would be well-positioned to compete in future opportunities under this framework. The established relationship between the NHS Foundation Trust and their supplier, CAE Technology Services Limited, may also indicate future network or collaborative projects ideal for growth within the healthcare technology sector.

## Notice

Cisco Harware and Software Support services for a period of 3 years with a 2 x 1 year extensions. Mini Competition conducted under Crown Commercials Framework RM3808

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5434decd-525b-4c3d-98cb-251aca743cc5 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 May 2021 |
| Submission deadline | 16 Mar 2021 |
| Future notice date | Not specified |
| Award date | 30 Mar 2021 |
| Contract period | 31 Mar 2021 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £360,302 |
| Lots value | Not specified |
| Awards value | £360,302 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TORBAY AND SOUTH DEVON NHS FOUNDATION TRUST |
| Locality | TORQUAY |
| Post town | Torquay |
| Postcode | TQ2 7AN |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK42 Torbay |
| Local authority | Torbay |
| Electoral ward | Tormohun |
| Westminster constituency | Torbay |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAE TECHNOLOGY SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 14 May 2021 at 13:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5434decd-525b-4c3d-98cb-251aca743cc5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5434decd-525b-4c3d-98cb-251aca743cc5
  14th May 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cbe054fe-8ce0-4a1d-bb27-5781c556b059. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cbe054fe-8ce0-4a1d-bb27-5781c556b059.json.