---
title: "Patient partner maintenance renewal"
ocid: "ocds-b5fd17-cc041f57-9d42-421f-a26c-bb52ac18c3d1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cc041f57-9d42-421f-a26c-bb52ac18c3d1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cc041f57-9d42-421f-a26c-bb52ac18c3d1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cc041f57-9d42-421f-a26c-bb52ac18c3d1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ST HELENS & KNOWSLEY TEACHING HOSPITALS NHS TRUST"
published: "2017-12-21"
---

# Patient partner maintenance renewal

Buyer: ST HELENS & KNOWSLEY TEACHING HOSPITALS NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-cc041f57-9d42-421f-a26c-bb52ac18c3d1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-cc041f57-9d42-421f-a26c-bb52ac18c3d1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-cc041f57-9d42-421f-a26c-bb52ac18c3d1.json)

## Summary

The public procurement process involves the ST HELENS & KNOWSLEY TEACHING HOSPITALS NHS TRUST seeking bids for the "Patient partner maintenance renewal" contract. This deals with the maintenance cover for a patient partner system, which includes software updates and operational support for three servers. The contract, valued at £1,000, falls under the category of maintenance and repair of mainframe computers (CPV code: 50312100). The procurement method is classified as a limited process via competitive quotation, with the tender period having ended on 1st December 2017, and the contract period commencing on 10th December 2017, lasting until 9th December 2018. The procurement took place in the North West region of England.

This tender presents significant opportunities for businesses, particularly small and medium-sized enterprises (SMEs) that specialise in IT maintenance services and software support. Companies able to provide robust operational support and keep systems updated will find this tender well-suited for their capabilities, potentially allowing them to build long-term relationships with public sector organisations like NHS trusts. With a localised focus on the North West, suppliers from within the region may have a competitive advantage in terms of proximity and responsiveness.

## Notice

Maintenance cover for patient partner system. Covering 3 servers costs to include maintenance, software updates and operational support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6c995b4c-4716-495b-99e0-d8ffa06c1292 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Other - Locally waivered contract - Sole Supplier |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Dec 2017 |
| Submission deadline | 1 Dec 2017 |
| Future notice date | Not specified |
| Award date | 8 Dec 2017 |
| Contract period | 10 Dec 2017 - 9 Dec 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000 |
| Lots value | Not specified |
| Awards value | £57,588 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ST HELENS & KNOWSLEY TEACHING HOSPITALS NHS TRUST |
| Locality | PRESCOT |
| Post town | Liverpool |
| Postcode | L35 5DR |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD71 East Merseyside |
| Local authority | Knowsley |
| Electoral ward | Whiston and Cronton |
| Westminster constituency | St Helens South and Whiston |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VOICE CONNECT |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50312100 - Maintenance and repair of mainframe computers

## Release History

- 21 Dec 2017 at 15:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6c995b4c-4716-495b-99e0-d8ffa06c1292
- 24 Nov 2017 at 10:42 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b50bc27b-2476-4b48-8b3b-c7dff434ffb9
- 17 Nov 2017 at 14:38 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b50bc27b-2476-4b48-8b3b-c7dff434ffb9
- 8 Nov 2017 at 11:37 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b50bc27b-2476-4b48-8b3b-c7dff434ffb9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6c995b4c-4716-495b-99e0-d8ffa06c1292
  21st December 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/b50bc27b-2476-4b48-8b3b-c7dff434ffb9
  24th November 2017 - Opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cc041f57-9d42-421f-a26c-bb52ac18c3d1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cc041f57-9d42-421f-a26c-bb52ac18c3d1.json.