---
title: "AT1431 - Replacement Regulatory Services Software System"
ocid: "ocds-b5fd17-cc0a8e6f-dab2-4c4e-9146-c1289b083e6c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cc0a8e6f-dab2-4c4e-9146-c1289b083e6c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cc0a8e6f-dab2-4c4e-9146-c1289b083e6c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cc0a8e6f-dab2-4c4e-9146-c1289b083e6c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LUTON COUNCIL"
published: "2026-07-13"
---

# AT1431 - Replacement Regulatory Services Software System

Buyer: LUTON COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-cc0a8e6f-dab2-4c4e-9146-c1289b083e6c

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## Summary

Luton Council has concluded the procurement process titled "AT1431 - Replacement Regulatory Services Software System." This project falls under the "Software package and information systems" industry category, with a primary focus on developing a comprehensive and automated software solution for regulatory services. The contract, valued at £399,318.37, was awarded to Insight Direct (UK) Limited. Initiated as a selective procurement under a restricted procedure, the project spans from 20th July 2026 to 19th July 2030, with services to be delivered across England, UK. Key dates include the tender period end on 15th January 2026, and the award was made on 9th July 2026.

This tender presents significant growth opportunities for businesses specialising in software development, particularly those with experience in creating customer-oriented and automation-focused solutions. Companies equipped to deliver advanced self-service portals and integrate seamlessly with both in-house and third-party systems may find this tender beneficial. Although currently awarded, future opportunities in similar procurements could be viable for medium to large-scale enterprises capable of delivering within the specified frameworks of public sector contracts.

## Notice

Procurement of a future ready product, which will provide a 'one stop shop' solution across Regulatory Services using high levels of self-serve solutions through customer portals, and API integrations with in house and third-party organisations to create automation. These solutions across all departments will be used to significantly reduce the high levels of manual burden across all workflows and service requests leading to a more effective workflow process and a superior customer experience. Additional information: Contract Term 4+1+1

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6d51cc4d-507c-43da-bacf-d9220ad820e8 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jul 2026 |
| Submission deadline | 15 Jan 2026 |
| Future notice date | Not specified |
| Award date | 8 Jul 2026 |
| Contract period | 19 Jul 2026 - 19 Jul 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £399,318 |
| Lots value | Not specified |
| Awards value | £399,318 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LUTON COUNCIL |
| Locality | LUTON |
| Post town | Luton |
| Postcode | LU1 2BQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH21 Luton |
| Local authority | Luton |
| Electoral ward | Central |
| Westminster constituency | Luton South and South Bedfordshire |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 13 Jul 2026 at 17:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6d51cc4d-507c-43da-bacf-d9220ad820e8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6d51cc4d-507c-43da-bacf-d9220ad820e8
  13th July 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.luton.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cc0a8e6f-dab2-4c4e-9146-c1289b083e6c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cc0a8e6f-dab2-4c4e-9146-c1289b083e6c.json.