---
title: "Civica App, Support Licence and Maintenance with regards to the Public Protection Electronic Management System."
ocid: "ocds-b5fd17-cc28b47f-24ff-4890-8986-96799cc8647b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cc28b47f-24ff-4890-8986-96799cc8647b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cc28b47f-24ff-4890-8986-96799cc8647b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cc28b47f-24ff-4890-8986-96799cc8647b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTHUMBERLAND COUNTY COUNCIL"
published: "2026-04-14"
---

# Civica App, Support Licence and Maintenance with regards to the Public Protection Electronic Management System.

Buyer: NORTHUMBERLAND COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-cc28b47f-24ff-4890-8986-96799cc8647b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-cc28b47f-24ff-4890-8986-96799cc8647b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-cc28b47f-24ff-4890-8986-96799cc8647b.json)

## Summary

Northumberland County Council has recently completed the procurement process for the "Civica App, Support Licence and Maintenance" related to the Public Protection Electronic Management System. This procurement, classified under the software package and information systems industry category, was centred in the North East of the United Kingdom. Utilising a selective procurement method via a call-off from a framework agreement, the contract was awarded to CIVICA UK LIMITED, a large-scale organisation, on 18 March 2026. The contract period spans from 1 April 2026 to 31 March 2028, with a total contract value of £92,386 GBP. The tender stage transitioned from planning to award, emphasising service procurement suited for small and medium enterprises over voluntary, community, and social enterprises.

This tender presents potential growth opportunities for SMEs focused on software development and management systems, particularly those capable of delivering support and maintenance for electronic management systems. Businesses with expertise in software packages, information systems, and public protection systems may find this an ideal opportunity to collaborate with Northumberland County Council. While CIVICA UK LIMITED has been awarded the contract, the project's framework agreement approach suggests future opportunities for similar engagements. Being well-versed in selective procurement methods and maintaining robust support infrastructure can leverage businesses into the public sector market effectively.

## Notice

Civica App, Support Licence and Maintenance with regards to the Public Protection Electronic Management System.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/766a631c-daa9-4173-a763-83b9b29d0338 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Apr 2026 |
| Submission deadline | 20 Mar 2026 |
| Future notice date | Not specified |
| Award date | 18 Mar 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £92,386 |
| Lots value | Not specified |
| Awards value | £92,386 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHUMBERLAND COUNTY COUNCIL |
| Locality | MORPETH |
| Post town | Newcastle upon Tyne |
| Postcode | NE61 2EF |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC42 Northumberland |
| Local authority | Northumberland |
| Electoral ward | Morpeth Kirkhill |
| Westminster constituency | North Northumberland |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 14 Apr 2026 at 08:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/766a631c-daa9-4173-a763-83b9b29d0338

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/766a631c-daa9-4173-a763-83b9b29d0338
  14th April 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cc28b47f-24ff-4890-8986-96799cc8647b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cc28b47f-24ff-4890-8986-96799cc8647b.json.