---
title: "Interactive Call Recording"
ocid: "ocds-b5fd17-cc2caf18-2a55-40b2-baaf-128d70bdadc1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cc2caf18-2a55-40b2-baaf-128d70bdadc1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cc2caf18-2a55-40b2-baaf-128d70bdadc1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cc2caf18-2a55-40b2-baaf-128d70bdadc1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CITIZEN HOUSING GROUP LIMITED"
published: "2023-02-01"
---

# Interactive Call Recording

Buyer: CITIZEN HOUSING GROUP LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-cc2caf18-2a55-40b2-baaf-128d70bdadc1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-cc2caf18-2a55-40b2-baaf-128d70bdadc1)  
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## Summary

The CITIZEN HOUSING GROUP LIMITED has awarded a contract for telephone call recording software through a selective procurement method. The contract, titled "Interactive Call Recording," falls under the services category with a value of £53,650. The contract period is from February 1, 2023, to January 31, 2025, with an award date of February 1, 2023. The buying organisation is based in Birmingham, England.

This tender from CITIZEN HOUSING GROUP LIMITED offers opportunities for businesses, particularly small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations. Businesses providing recording systems and exploration devices would be well-suited to compete in this procurement process. The contract is part of the G-Cloud 13 Call Off framework agreement, providing a platform for eligible suppliers to offer their products and services in the public sector market.

## Notice

Telephone call recording software.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/85dd48cd-29b0-48cc-8c09-b4d787507744 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Feb 2023 |
| Submission deadline | 31 Jan 2023 |
| Future notice date | Not specified |
| Award date | 1 Feb 2023 |
| Contract period | 1 Feb 2023 - 31 Jan 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £53,650 |
| Lots value | Not specified |
| Awards value | £53,650 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITIZEN HOUSING GROUP LIMITED |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B37 7YN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG32 Solihull |
| Local authority | Solihull |
| Electoral ward | Bickenhill |
| Westminster constituency | Meriden and Solihull East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRITANNIC TECHNOLOGIES |

## CPV Codes

### Divisions

- 33 - Medical equipments, pharmaceuticals and personal care products

### Codes

- 33120000 - Recording systems and exploration devices

## Release History

- 1 Feb 2023 at 16:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/85dd48cd-29b0-48cc-8c09-b4d787507744

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/85dd48cd-29b0-48cc-8c09-b4d787507744
  1st February 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cc2caf18-2a55-40b2-baaf-128d70bdadc1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cc2caf18-2a55-40b2-baaf-128d70bdadc1.json.