---
title: "ITIL Toolset - ServiceNow Licenses, Services and Training - con_10121"
ocid: "ocds-b5fd17-cc54d890-f539-4289-a4d8-f6ee0989c160"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cc54d890-f539-4289-a4d8-f6ee0989c160"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cc54d890-f539-4289-a4d8-f6ee0989c160.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cc54d890-f539-4289-a4d8-f6ee0989c160.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR EDUCATION"
published: "2021-07-08"
---

# ITIL Toolset - ServiceNow Licenses, Services and Training - con_10121

Buyer: DEPARTMENT FOR EDUCATION  
Current stage: Award  
OCID: ocds-b5fd17-cc54d890-f539-4289-a4d8-f6ee0989c160

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-cc54d890-f539-4289-a4d8-f6ee0989c160)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-cc54d890-f539-4289-a4d8-f6ee0989c160.json)

## Summary

The Department for Education initiated a tender for the procurement of ServiceNow Licenses, Services and Training, valued at approximately £2,464,120.12. This contract is classified under the software package and information systems category and is located in Manchester, England. The procurement process follows a selective method and was completed with the contract period starting from June 12, 2021, to June 11, 2024. The tender period ended on May 21, 2021.

This opportunity is particularly advantageous for businesses specialising in IT solutions, especially those with experience in software licensing, professional services, and training related to ServiceNow or similar platforms. Companies capable of providing high-quality IT services and training will find the environment conducive to competing for contracts with public authorities, such as the Department for Education.

## Notice

The Supplier shall under this Call-Off Contract provision the following Services to the Buyer: ServiceNow Licensing ServiceNow Learning Credits ServiceNow Professional Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b6fc62b9-5346-4ab2-bf08-4edc01979b3d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jul 2021 |
| Submission deadline | 21 May 2021 |
| Future notice date | Not specified |
| Award date | 11 Jun 2021 |
| Contract period | 11 Jun 2021 - 11 Jun 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,464,120 |
| Lots value | Not specified |
| Awards value | £2,464,120 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR EDUCATION |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M1 2WD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 8 Jul 2021 at 16:00 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b6fc62b9-5346-4ab2-bf08-4edc01979b3d
- 2 Jul 2021 at 13:16 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b6fc62b9-5346-4ab2-bf08-4edc01979b3d
- 2 Jul 2021 at 12:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b6fc62b9-5346-4ab2-bf08-4edc01979b3d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b6fc62b9-5346-4ab2-bf08-4edc01979b3d
  8th July 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4c9b8c75-4882-43af-b1cb-4b78c22d6ae0
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7f87823c-70de-4b6d-802f-070ab069881b
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cc54d890-f539-4289-a4d8-f6ee0989c160. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cc54d890-f539-4289-a4d8-f6ee0989c160.json.