---
title: "Service Management Tool"
ocid: "ocds-b5fd17-cc56b1be-c326-48fe-802a-9d14e2ec45e0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cc56b1be-c326-48fe-802a-9d14e2ec45e0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cc56b1be-c326-48fe-802a-9d14e2ec45e0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cc56b1be-c326-48fe-802a-9d14e2ec45e0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTH LONDON AND MAUDSLEY NHS FOUNDATION TRUST"
published: "2019-02-25"
---

# Service Management Tool

Buyer: SOUTH LONDON AND MAUDSLEY NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-cc56b1be-c326-48fe-802a-9d14e2ec45e0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-cc56b1be-c326-48fe-802a-9d14e2ec45e0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-cc56b1be-c326-48fe-802a-9d14e2ec45e0.json)

## Summary

The South London and Maudsley NHS Foundation Trust is conducting a procurement process for a Service Management Tool, aimed at enhancing the Trust Digital Services Department and replacing current service delivery models. The procurement falls under the software package and information systems industry category, and is currently at the Award stage. The contract was awarded on 21 December 2018, with the contract period commencing on 23 January 2019 and concluding on 22 January 2021. The procurement method employed is selective, conducted as a call-off from a framework agreement, and the tender period ended on 17 October 2018.

This opportunity can facilitate business growth for companies specialising in IT services, particularly those offering software development and consulting. Small and medium-sized enterprises (SMEs) that can provide innovative solutions in service management systems may find this contract appealing. With funding amounting to £222,705 awarded to BMC Software Distribution BV, there is potential for other businesses to explore similar contracts and partnerships within the public sector, especially those located in the London area.

## Notice

The Trust are undertaking this process in relation to the procurement of a Service Management Tool for use within the Trust Digital Services Department to replace current models of service delivery.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a9c5590f-4635-4720-92c5-e601d541b37f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Feb 2019 |
| Submission deadline | 17 Oct 2018 |
| Future notice date | Not specified |
| Award date | 21 Dec 2018 |
| Contract period | 23 Jan 2019 - 22 Jan 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £222,705 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH LONDON AND MAUDSLEY NHS FOUNDATION TRUST |
| Locality | BECKENHAM |
| Post town | Bromley |
| Postcode | BR3 3BX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI61 Bromley |
| Local authority | Bromley |
| Electoral ward | Kelsey & Eden Park |
| Westminster constituency | Beckenham and Penge |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BMC SOFTWARE DISTRIBUTION |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 25 Feb 2019 at 10:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a9c5590f-4635-4720-92c5-e601d541b37f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a9c5590f-4635-4720-92c5-e601d541b37f
  25th February 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cc56b1be-c326-48fe-802a-9d14e2ec45e0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cc56b1be-c326-48fe-802a-9d14e2ec45e0.json.