---
title: "Independent Complaints Investigators"
ocid: "ocds-b5fd17-cc56fa64-3405-4d91-b0b2-516ffe95fb09"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cc56fa64-3405-4d91-b0b2-516ffe95fb09"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cc56fa64-3405-4d91-b0b2-516ffe95fb09.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cc56fa64-3405-4d91-b0b2-516ffe95fb09.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SHEFFIELD CITY COUNCIL"
published: "2022-11-30"
---

# Independent Complaints Investigators

Buyer: SHEFFIELD CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-cc56fa64-3405-4d91-b0b2-516ffe95fb09

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## Summary

The Sheffield City Council has awarded a contract for Independent Complaints Investigators, focusing on complaints in Social Care services in Yorkshire and the Humber region, United Kingdom. The procurement method used was a selective procedure, with a contract period starting on December 1, 2022, and ending on September 30, 2025. The contract value is £120,000, with the award date set for November 8, 2022.

This tender from Sheffield City Council presents business growth opportunities for organisations specializing in law, marketing, consulting, recruitment, printing, and security services. Small to medium-sized enterprises (SMEs) are particularly suited for this procurement. Businesses need to be able to provide Independent Investigation services in Children's and Adult Social Care, adhering to regulations and council standards to compete successfully.

## Notice

Sheffield City Council wishes to appoint a number of Independent Investigators to undertake complaints in the area of Social Care. It is expected that the agreement will be for a 2-year, 10 month period. Successful providers will be placed on a framework via which call off contracts will be made. There will be no guarantee for any level of business placed with organisations. The Independent Investigators must be able to undertake investigations into complaints about Children's and Adult Social Care services in a timely manner, in line with regulations, and Sheffield city council's standards and expectations.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6a78f826-5593-4f4c-a14d-e5f1104ca5d2 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Nov 2022 |
| Submission deadline | 21 Oct 2022 |
| Future notice date | Not specified |
| Award date | 8 Nov 2022 |
| Contract period | 1 Dec 2022 - 30 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £120,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHEFFIELD CITY COUNCIL |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 2HH |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | AMANDA FORREST; GERALDINE SAUNDERSON; PETER WARD |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 30 Nov 2022 at 16:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6a78f826-5593-4f4c-a14d-e5f1104ca5d2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6a78f826-5593-4f4c-a14d-e5f1104ca5d2
  30th November 2022 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=53368&B=UK
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104130
  User / Company

## Notice URLs

- https://www.sheffield.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cc56fa64-3405-4d91-b0b2-516ffe95fb09. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cc56fa64-3405-4d91-b0b2-516ffe95fb09.json.