---
title: "Provision of ArcGIS Support & Maintenance"
ocid: "ocds-b5fd17-ccb9527b-adc8-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ccb9527b-adc8-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ccb9527b-adc8-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ccb9527b-adc8-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2016-11-18"
---

# Provision of ArcGIS Support & Maintenance

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-ccb9527b-adc8-11e6-9901-0019b9f3037b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ccb9527b-adc8-11e6-9901-0019b9f3037b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ccb9527b-adc8-11e6-9901-0019b9f3037b.json)

## Summary

The Crown Commercial Service is conducting a public procurement process for the title "Provision of ArcGIS Support & Maintenance," classified under the software package and information systems industry. The procurement is located in the North East of the United Kingdom and is currently at the 'Award' stage, with the contract period commencing on 1 September 2015 and concluding on 1 September 2016. The total contract value is £16,415.31, with the awarded supplier being Comparex UK Ltd.

This tender presents significant opportunities for businesses specialising in software support and maintenance, particularly those experienced with GIS solutions. Companies that can enhance user support, implement software updates, and leverage web hosting for GIS products would be especially well-suited to compete. Engaging in such contracts can help businesses expand their clientele and solidify their presence in the technology support sector.

## Notice

The Authority currently has a requirement for an ArcGIS support and maintenance contract. This is to support users in troubleshooting software, receiving software updates and bug fixes and exploiting the capabilities of the software owned by the Department. In addition to the support and maintenance contract, in order to host GIS products on the web and explore interactive GIS solutions the Authority require the subscription for ArcGIS online renewing. This agreement is to cover a one year period.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b4490460-1beb-42fe-b2cd-ff56fd3c9c71 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not applicable |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Nov 2016 |
| Submission deadline | 24 Aug 2015 |
| Future notice date | Not specified |
| Award date | 3 Sep 2015 |
| Contract period | 31 Aug 2015 - 1 Sep 2016 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £16,415 |
| Lots value | Not specified |
| Awards value | £16,415 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | NEWPORT |
| Post town | Newport |
| Postcode | NP10 8QQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL54 Monmouthshire and Newport |
| Local authority | Newport |
| Electoral ward | Tredegar Park and Marshfield |
| Westminster constituency | Newport West and Islwyn |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPAREX |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 18 Nov 2016 at 20:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b4490460-1beb-42fe-b2cd-ff56fd3c9c71

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b4490460-1beb-42fe-b2cd-ff56fd3c9c71
  18th September 2015 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7feff93e-4f1f-4dd3-8c7c-3cc3a6a38090
  Appendix D
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/dd65e6cd-162d-4bcb-a29e-ce46205182c8
  Invitation to Tender
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/15e7edc7-d638-47e9-b9dc-65093fd9825b
  Appendix B
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/607700f7-c05d-4adb-8b31-799d38da1fc5
  Appendix C
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9e819dc7-0098-413f-965e-5e5e037ab66b
  Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ccb9527b-adc8-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ccb9527b-adc8-11e6-9901-0019b9f3037b.json.