---
title: "Application Maintenance and Support Services"
ocid: "ocds-b5fd17-cce7ba0b-6180-4c1f-bc75-3d1b3175260c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cce7ba0b-6180-4c1f-bc75-3d1b3175260c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cce7ba0b-6180-4c1f-bc75-3d1b3175260c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cce7ba0b-6180-4c1f-bc75-3d1b3175260c.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "DEFRA"
published: "2022-12-01"
---

# Application Maintenance and Support Services

Buyer: DEFRA  
Current stage: Tender  
OCID: ocds-b5fd17-cce7ba0b-6180-4c1f-bc75-3d1b3175260c

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-cce7ba0b-6180-4c1f-bc75-3d1b3175260c.json)

## Summary

The Department for Environment, Food & Rural Affairs (DEFRA) has issued a tender for "Application Maintenance and Support Services" in the IT services category. The procurement stage is "active" with a tender deadline of 19th January 2023. The contract is valued at £290 million GBP, starting on 4th December 2023 and ending on 3rd December 2028, with a minimum value of £184.57 million GBP. The procurement method is "selective" using a competitive procedure with negotiation above threshold.

This tender by DEFRA presents an opportunity for businesses in IT services, particularly those with expertise in consulting, software development, and support. Companies with experience in managing and supporting a wide range of applications and transitioning services between suppliers may find this tender well-suited for business growth.

## Notice

The AMS Contract will deliver a new AMS service that will: Proactively monitor and provide alerts for Defra's applications / services Manage, maintain and support over 250 business critical and non-critical applications that are currently managed by: IBM under the e-Nabling contract; Capgemini under the Master Services Agreement for Service Procurement (MSA); other third-party contracts that will be included in this AMS Contract On-board, manage, maintain and support new applications developed by: internal Defra software development teams; other third-party suppliers where they do not have an AMS capability Manage Software as a Service (SaaS) and Commercial of the Shelf (COTS) Software Provide a capability for minor application development work to support enhancements and continuous improvement Transition applications from IBM, Capgemini and other third-party contracts to the new supplier De-commission / transition applications where required. Take on the management of third-party suppliers/licences (currently managed by IBM and Capgemini) for existing applications. Transform the AMS services to meet the Future Mode of Operation requirements (option to be agreed) Ensures application documentation is always current Support the transition of the AMS services to the replacement supplier (at the end of the AMS Contract) in accordance with an agreed Exit Plan

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2d2cd58e-ca4f-48c2-9e99-251915890b8b |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Dec 2022 |
| Submission deadline | 19 Jan 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 4 Dec 2023 - 3 Dec 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £290,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEFRA |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3JR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Dec 2022 at 17:03 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2d2cd58e-ca4f-48c2-9e99-251915890b8b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2d2cd58e-ca4f-48c2-9e99-251915890b8b
  1st December 2022 - Opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cce7ba0b-6180-4c1f-bc75-3d1b3175260c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cce7ba0b-6180-4c1f-bc75-3d1b3175260c.json.