--- title: "Barriers and enablers to making a complaint to a health or social care professional regulator" ocid: "ocds-b5fd17-ccfaa699-8a7a-4f19-a183-f0271be3f0a9" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ccfaa699-8a7a-4f19-a183-f0271be3f0a9" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ccfaa699-8a7a-4f19-a183-f0271be3f0a9.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-ccfaa699-8a7a-4f19-a183-f0271be3f0a9.json" source: "Contracts Finder" current_stage: "Tender" buyer: "PROFESSIONAL STANDARDS AUTHORITY FOR HEALTH AND SOCIAL CARE" published: "2024-11-07" --- # Barriers and enablers to making a complaint to a health or social care professional regulator Buyer: PROFESSIONAL STANDARDS AUTHORITY FOR HEALTH AND SOCIAL CARE Current stage: Tender OCID: ocds-b5fd17-ccfaa699-8a7a-4f19-a183-f0271be3f0a9 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ccfaa699-8a7a-4f19-a183-f0271be3f0a9) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ccfaa699-8a7a-4f19-a183-f0271be3f0a9.json) ## Summary The Professional Standards Authority for Health And Social Care has released a tender titled "Barriers and enablers to making a complaint to a health or social care professional regulator". This procurement falls under the industry category of Research and Development services and related consultancy services (CPV: 73000000). It is an open procedure, above threshold, seeking consumer research to understand barriers and enablers for raising concerns with health or care professional regulators or accredited registers. The process is located in London (postal code EC4V 6AG) and key dates include the cut-off for queries at 5 pm on Monday, 4th November 2024, and the tender period ending on 8th November 2024 at 5 pm. The contract period runs from 16th December 2024 to 21st March 2025. The tender is currently in the amendment stage, with the most recent amendment published on 7th November 2024. This tender presents significant growth opportunities for businesses in the research and consultancy sector, particularly those specializing in consumer research. Companies capable of delivering insights into the experiences of health and care service users and professionals, and providing actionable recommendations, are well-suited to compete. SMEs and VCSEs are encouraged to participate, and the research will inform vital improvements to regulatory standards and processes, making it an impactful project for entities focused on people-centric services and public health improvements. ## Notice We are looking to commission consumer research to: * better understand the views and experiences of participants (the public, users of health and care services and health and care professionals) about the barriers and enablers to raising a concern with a health or care professional regulator or accredited register. * receive tangible recommendations for improvements to the process and accessibility of raising a concern with a regulator or Accredited Register, to inform our Standards review. * identify any barriers that may affect particular groups with shared characteristics more than others. Further detail can be found in the ITT. Cut off time for queries in relation to the Invitation to tender is 5 pm / 1700 hrs on Monday 4th November. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b1a4a6e7-61b7-4540-828d-2410c16a9ba1 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Nov 2024 | | Submission deadline | 8 Nov 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 16 Dec 2024 - 21 Mar 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | PROFESSIONAL STANDARDS AUTHORITY FOR HEALTH AND SOCIAL CARE | | Locality | LONDON | | Post town | Central London | | Postcode | EC4V 6AG | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | City of London | | Electoral ward | Castle Baynard | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 73 - Research and development services and related consultancy services ### Codes - 73000000 - Research and development services and related consultancy services ## Release History - 7 Nov 2024 at 14:45 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b1a4a6e7-61b7-4540-828d-2410c16a9ba1 - 1 Nov 2024 at 17:10 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b1a4a6e7-61b7-4540-828d-2410c16a9ba1 - 1 Nov 2024 at 16:08 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b1a4a6e7-61b7-4540-828d-2410c16a9ba1 - 30 Oct 2024 at 16:19 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b1a4a6e7-61b7-4540-828d-2410c16a9ba1 - 21 Oct 2024 at 14:08 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b1a4a6e7-61b7-4540-828d-2410c16a9ba1 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/b1a4a6e7-61b7-4540-828d-2410c16a9ba1 7th November 2024 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/b4e3f102-0795-4efe-bd93-e58bfc7d41fa Supplier questionnaire - https://www.contractsfinder.service.gov.uk/Notice/Attachment/b4efa19f-5fa4-42c1-bf65-1df162bc3515 Invitation to Tender and Statement of Requirement - https://www.contractsfinder.service.gov.uk/Notice/Attachment/72ad54d0-fc89-4c11-833a-170c38abd927 Invitation to Tender and Statement of Requirement - https://www.contractsfinder.service.gov.uk/Notice/Attachment/dc55a40e-cd21-4fe4-951d-88306644b131 Query schedule - https://www.contractsfinder.service.gov.uk/Notice/Attachment/e0ed4f78-d892-4895-a404-f1b489a1cb35 Query Schedule - https://www.contractsfinder.service.gov.uk/Notice/Attachment/81682414-7ba5-43d6-ab56-2607b3deaf66 Template Contract - https://www.contractsfinder.service.gov.uk/Notice/Attachment/f796067e-785f-4b4a-b26e-45f39002484f Query schedule ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ccfaa699-8a7a-4f19-a183-f0271be3f0a9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ccfaa699-8a7a-4f19-a183-f0271be3f0a9.json.