---
title: "PTP CAM Implementation Services - Advanced Customer Services"
ocid: "ocds-b5fd17-cd16bf30-f300-4f55-b52c-ef8f58f99406"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cd16bf30-f300-4f55-b52c-ef8f58f99406"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cd16bf30-f300-4f55-b52c-ef8f58f99406.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cd16bf30-f300-4f55-b52c-ef8f58f99406.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2024-03-19"
---

# PTP CAM Implementation Services - Advanced Customer Services

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-cd16bf30-f300-4f55-b52c-ef8f58f99406

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-cd16bf30-f300-4f55-b52c-ef8f58f99406)  
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## Summary

The Department for Work and Pensions has awarded a contract for PTP CAM Implementation Services - Advanced Customer Services to Oracle Corporation UK Limited after a direct award process. The contract, valued at £2,700,000, falls under the services category and involves the provision of ACS Engineering Professional Services to support the DWP PTP CAM Phase 1 and Phase 2 Implementation activities. The contract period is from February 5, 2024, to February 3, 2025, with the tender period ending on February 2, 2024.

This procurement process offers opportunities for businesses, particularly in the computer-related services industry, to engage with the Department for Work and Pensions. Small and medium-sized enterprises (SMEs) are considered suitable for this contract. The limited procurement method used, specifically the Negotiated procedure without prior publication, indicates a targeted approach to selecting suppliers. Businesses with expertise in providing Advanced Customer Services and engineering professional services are well-suited to compete for this opportunity.

## Notice

A Direct Award Contract to Oracle for the provision of Advanced Customer Services (ACS) Engineering Professional Services to support the DWP PTP CAM Phase 1 and Phase 2 Implementation activity This Direct Award is made under the DWP Oracle Master Agreement (OMA) held with Oracle.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/566b424c-a1e4-4811-88af-fbd930ae152d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated procedure without prior publication (above threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Mar 2024 |
| Submission deadline | 2 Feb 2024 |
| Future notice date | Not specified |
| Award date | 2 Feb 2024 |
| Contract period | 5 Feb 2024 - 3 Feb 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,700,000 |
| Lots value | Not specified |
| Awards value | £2,700,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ORACLE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72500000 - Computer-related services

## Release History

- 19 Mar 2024 at 13:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/566b424c-a1e4-4811-88af-fbd930ae152d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/566b424c-a1e4-4811-88af-fbd930ae152d
  19th March 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/681cde5c-45dd-40e5-896f-97f5c08d3493
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3c3e85c7-7e49-42e0-a62d-d0f7a2a6f419
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cd16bf30-f300-4f55-b52c-ef8f58f99406. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cd16bf30-f300-4f55-b52c-ef8f58f99406.json.