---
title: "FutureNHS Platform User Research for Public Beta"
ocid: "ocds-b5fd17-cda62542-e4eb-4738-a9a1-0bc04850e00d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cda62542-e4eb-4738-a9a1-0bc04850e00d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cda62542-e4eb-4738-a9a1-0bc04850e00d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cda62542-e4eb-4738-a9a1-0bc04850e00d.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NHS ENGLAND"
published: "2022-07-27"
---

# FutureNHS Platform User Research for Public Beta

Buyer: NHS ENGLAND  
Current stage: Tender  
OCID: ocds-b5fd17-cda62542-e4eb-4738-a9a1-0bc04850e00d

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## Summary

NHS England is seeking a service provider for 'FutureNHS Platform User Research for Public Beta', aimed at enhancing user experience through effective research methods. This tender, categorised under 'Computer-related professional services', is currently in the Tender stage with a procurement method described as a limited competitive quotation. Interested businesses should note that the tender period closes on 10th August 2022, with the contract scheduled to commence on 30th August 2022 and continue until 30th April 2023. The location for service delivery includes the United Kingdom and other territories, aiming to facilitate ongoing user feedback for the FutureNHS platform.

This procurement presents substantial opportunities for businesses specialising in user research and software services, particularly small and medium-sized enterprises (SMEs) and voluntary community sector enterprises (VCSEs). Companies equipped with expertise in user experience design and research methodologies will be especially well-suited to submit competitive bids, as the NHS aims to enhance its collaboration platform through systematic user feedback and iterative improvements. This engagement is critical for suppliers looking to expand their footprint in public sector projects, especially within digital health services.

## Notice

Having user research expertise is absolutely essential to FutureNHS, because it will allow us to create an accessible and user-friendly service which will confidently pass the Beta service assessment and enter public beta phase. We'll then be able to speed up the migration process and provide the best support to our users based on research findings (both quantitative and qualitative). We'll also be able to keep collecting feedback from our users to provide enhancements that make collaboration as easy as possible so that duplication is avoided and best practice is shared across teams, professions, regions, and organisations. The most efficient option would be to outsource the User research resource, so that we can confidently achieve all the goals mentioned below: - migration from kahootz to the new version of the FutureNHS platform, - prepare and pass successfully the beta service assessment in order to adhere to the NHS service manual standards. - ongoing developments & improvements to the FutureNHS collaboration platform. Please apply here https://health-family.force.com/s/Welcome

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0afe9058-4cbf-4dc5-be19-7bee89849efc |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jul 2022 |
| Submission deadline | 10 Aug 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 29 Aug 2022 - 30 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72590000 - Computer-related professional services

## Release History

- 27 Jul 2022 at 16:33 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0afe9058-4cbf-4dc5-be19-7bee89849efc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0afe9058-4cbf-4dc5-be19-7bee89849efc
  27th July 2022 - Opportunity notice on Contracts Finder

## Notice URLs

- https://health-family.force.com/s/Welcome

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cda62542-e4eb-4738-a9a1-0bc04850e00d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cda62542-e4eb-4738-a9a1-0bc04850e00d.json.