---
title: "PR001 - Provision of SMS Messaging Service"
ocid: "ocds-b5fd17-cde452db-1523-4cce-ae78-22c11d8ad9b1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cde452db-1523-4cce-ae78-22c11d8ad9b1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cde452db-1523-4cce-ae78-22c11d8ad9b1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cde452db-1523-4cce-ae78-22c11d8ad9b1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "KENT COMMUNITY HEALTH NHS FOUNDATION TRUST"
published: "2023-03-09"
---

# PR001 - Provision of SMS Messaging Service

Buyer: KENT COMMUNITY HEALTH NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-cde452db-1523-4cce-ae78-22c11d8ad9b1

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## Summary

The Kent Community Health NHS Foundation Trust recently awarded a contract for the provision of an SMS Messaging Service. The procurement process was part of a further competition under the NHS SBS Patient/Citizen Communication & Engagement Solutions Framework. The total contract value was £200,000, with an awarded amount of £171,170. The contract period runs from February 1, 2023, to January 30, 2026. The buying organisation, Kent Community Health NHS Foundation Trust, is based in Ashford, England, and the procurement method used was Other - .

This tender opportunity for the provision of SMS Messaging Services could be beneficial for businesses in the telecommunications services industry. Small and medium-sized enterprises (SMEs) may find this opportunity particularly suited to their capabilities as the procurement was marked as suitable for SMEs. Businesses interested in providing clinical messaging solutions to healthcare organisations, especially those involved in appointment reminder services and clinical information sharing, should explore this tender further to potentially grow their business.

## Notice

Kent Community Health NHS Foundation Trust required a service provider to provide a bulk SMS messaging service, that integrates with their clinical applications to send out messages such as; appointment confirmation and appointment reminders forty-eight (48) hours in advance. The service further included sharing clinical test results and highly sensitive information with patients via SMS. The procurement for the Provision of SMS Messaging Service was run as a further competition under the NHS SBS Patient/Citizen Communication & Engagement Solutions Framework, Lot-3 SMS (Reference Number: SBS10175). As the tender was run as a mini competition off a Framework, there was no requirement to issue a Tender Notice and all eligible suppliers on the framework were invited to tender, as per PCR 2015. The Authority used the Due North e-tendering portal at https://procontract.due-north.com/Login ("the e-Tendering Portal").

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/20de79c3-d4be-4a9f-89ed-3761291cab36 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Mar 2023 |
| Submission deadline | 7 Dec 2022 |
| Future notice date | Not specified |
| Award date | 23 Jan 2023 |
| Contract period | 30 Jan 2023 - 30 Jan 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £200,000 |
| Lots value | Not specified |
| Awards value | £171,170 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT COMMUNITY HEALTH NHS FOUNDATION TRUST |
| Locality | ASHFORD |
| Post town | Tonbridge |
| Postcode | TN25 4AZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Ashford |
| Electoral ward | Goat Lees |
| Westminster constituency | Ashford |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEALTHCARE COMMUNICATIONS |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services

## Release History

- 9 Mar 2023 at 14:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/20de79c3-d4be-4a9f-89ed-3761291cab36
- 26 Jan 2023 at 11:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e8ef3413-1f32-4d66-b500-f8cc82b9fd1a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/20de79c3-d4be-4a9f-89ed-3761291cab36
  9th March 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/e8ef3413-1f32-4d66-b500-f8cc82b9fd1a
  26th January 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.kentcht.nhs.uk
- https://procontract.due-north.com/Login

## Provenance

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