---
title: "Immunisation Management Service (IMS) Recall Centre/Care Navigation Service (CNS) Translation Services (1044)"
ocid: "ocds-b5fd17-ce1bc326-8ba9-47ae-ba3d-af42b5d45326"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ce1bc326-8ba9-47ae-ba3d-af42b5d45326"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ce1bc326-8ba9-47ae-ba3d-af42b5d45326.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ce1bc326-8ba9-47ae-ba3d-af42b5d45326.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2023-04-21"
---

# Immunisation Management Service (IMS) Recall Centre/Care Navigation Service (CNS) Translation Services (1044)

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-ce1bc326-8ba9-47ae-ba3d-af42b5d45326

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ce1bc326-8ba9-47ae-ba3d-af42b5d45326)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ce1bc326-8ba9-47ae-ba3d-af42b5d45326.json)

## Summary

The NHS South, Central and West Commissioning Support Unit has awarded a contract for Immunisation Management Service (IMS) Recall Centre/Care Navigation Service (CNS) Translation Services to The Big Word Interpreting Services Limited. The procurement method was selective, involving a call-off from a framework agreement. The contract period starts on June 17, 2021, and ends on February 28, 2025. The procurement stage is complete, and the tender period ended on May 18, 2021. The contract value is £300,000, and the delivery addresses are in the South East and South West regions of the United Kingdom.

This tender offers business growth opportunities for companies providing translation and interpretation services, particularly those capable of delivering remote interpretation services via telephone. Businesses in the language services industry, especially those with capabilities in the CPV codes 79530000 and 79540000, are well-suited to compete. The NHS South, Central and West Commissioning Support Unit is the contracting authority for this tender, located in Bristol, England. Companies interested in providing language services within the specified regions should consider engaging with this award and the potential for future opportunities in the sector.

## Notice

NHS South, Central and West Commissioning Support Unit (SCW) have awarded a contract for Immunisation Management Service (IMS) Recall Centre/Care Navigation Service (CNS) Translation Services to The Big Word Group Ltd on behalf of NHS South, Central and West Commissioning Support Unit, via Direct Award through ESPO 402_20 Language Services Framework (Lot 4a: Remote Interpretation Services - Telephone).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9b8d1640-1f73-4b51-abb7-bd99489e2afb |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Apr 2023 |
| Submission deadline | 18 May 2021 |
| Future notice date | Not specified |
| Award date | 16 Jun 2021 |
| Contract period | 16 Jun 2021 - 28 Feb 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £300,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 3NX |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Central |
| Westminster constituency | Bristol Central |
| Delivery location | TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THEBIGWORD INTERPRETING SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79530000 - Translation services
- 79540000 - Interpretation services

## Release History

- 21 Apr 2023 at 14:29 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9b8d1640-1f73-4b51-abb7-bd99489e2afb
- 24 Jun 2021 at 13:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9b8d1640-1f73-4b51-abb7-bd99489e2afb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9b8d1640-1f73-4b51-abb7-bd99489e2afb
  21st April 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ce1bc326-8ba9-47ae-ba3d-af42b5d45326. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ce1bc326-8ba9-47ae-ba3d-af42b5d45326.json.