---
title: "PS/23/109 - Provision of Customer Identity Platform"
ocid: "ocds-b5fd17-ce23deff-4b84-4a4b-80e1-0cdd87d95fa2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ce23deff-4b84-4a4b-80e1-0cdd87d95fa2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ce23deff-4b84-4a4b-80e1-0cdd87d95fa2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ce23deff-4b84-4a4b-80e1-0cdd87d95fa2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DVLA - DRIVER & VEHICLE LICENSING AGENCY"
published: "2023-09-06"
---

# PS/23/109 - Provision of Customer Identity Platform

Buyer: DVLA - DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-ce23deff-4b84-4a4b-80e1-0cdd87d95fa2

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## Summary

The DVLA - Driver & Vehicle Licensing Agency has awarded a contract for the provision of Customer Identity Platform. The contract, valued at £2,018,748.14 GBP, involves IT services such as consulting, software development, and support. The contract was awarded to ForgeRock Limited under a selective procurement method, calling off from a framework agreement. The contract period is from September 3, 2023, to September 2, 2025, with the tender period ending on July 11, 2023. The contract's location is in Swansea, Wales, United Kingdom, falling under the services industry category.

This tender for the Customer Identity Platform by the DVLA presents lucrative opportunities for businesses providing IT services and software solutions. Companies engaged in consulting, software development, and support services are well-suited to compete for this contract. The selective procurement method allows for targeted participation, making it ideal for businesses with expertise in the specified areas. As the contract period spans over two years, winning suppliers have the chance to establish a long-term partnership with the DVLA, fostering business growth and innovation in the IT services sector.

## Notice

This contract relates to DVLA's customer identity management software. This contract provides DVLA with usage of the service for transactions in addition to support services to assist in advising DVLA in best practice and continuous improvement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6c64115b-4eeb-4fb7-8881-9cc1f31da7f2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Sep 2023 |
| Submission deadline | 11 Jul 2023 |
| Future notice date | Not specified |
| Award date | 2 Aug 2023 |
| Contract period | 2 Sep 2023 - 2 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,018,748 |
| Lots value | Not specified |
| Awards value | £2,018,748 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DVLA - DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FORGEROCK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 6 Sep 2023 at 12:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6c64115b-4eeb-4fb7-8881-9cc1f31da7f2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6c64115b-4eeb-4fb7-8881-9cc1f31da7f2
  6th September 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d073530b-e0d7-4319-8cd7-3abd1b74b2af
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4eed5e25-ea06-4ee5-8312-41a7eb9f398b
  n/a

## Provenance

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