--- title: "CAFM System" ocid: "ocds-b5fd17-ce394eff-5238-44ab-ba5b-2ceb04e9aef5" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ce394eff-5238-44ab-ba5b-2ceb04e9aef5" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ce394eff-5238-44ab-ba5b-2ceb04e9aef5.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-ce394eff-5238-44ab-ba5b-2ceb04e9aef5.json" source: "Contracts Finder" current_stage: "Tender" buyer: "WEST MERCIA POLICE" published: "2024-09-09" --- # CAFM System Buyer: WEST MERCIA POLICE Current stage: Tender OCID: ocds-b5fd17-ce394eff-5238-44ab-ba5b-2ceb04e9aef5 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ce394eff-5238-44ab-ba5b-2ceb04e9aef5) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ce394eff-5238-44ab-ba5b-2ceb04e9aef5.json) ## Summary The West Mercia Police is currently in the tender stage for procuring a new Computer Aided Facilities Management (CAFM) System to enhance the delivery of Estates Services for both West Mercia Police and Hereford & Worcester Fire and Rescue Services. This procurement, classified under "Facilities management software development services" and related software packages, is an open procedure expected to close on 18th October 2024. The CAFM System is intended to be a cloud-based solution with extensive functionalities, including Asset Management, Help Desk/Reactive Call Management, and various other modules. The delivery location for this project is the West Midlands, United Kingdom, with the contract period beginning on 1st April 2025 and ending on 31st March 2034. The primary industry category is services, and this tender is particularly suitable for Small and Medium-sized Enterprises (SMEs), although it is not a recurrent procurement. This tender presents an excellent opportunity for software development and IT service firms specialising in facilities management solutions to expand their business portfolio. Enterprises with expertise in robust, modern, and reliable cloud-based systems that require minimal supplier intervention for maintenance are well-positioned to compete. Given the comprehensive nature of the system's required functionalities—ranging from finance and contract management to health and safety and project management—businesses with a broad capability in developing and supporting versatile software packages will find this tender particularly advantageous for growth. ## Notice The Authority is looking to procure a new Computer Aided Facilities Management (CAFM) System to support delivery of the Estates Services across West Mercia Police and Hereford & Worcester Fire and Rescue Services respectively. The CAFM System will be a cloud based system and provide the following functionality as a minimum: Asset Management, Help Desk/Reactive Call Management, Planned Maintenance, Estates Management, Stock Control, Purchase Requisitioning, Finance, Contract Management, Health & Safety, and Project Management. Therefore, the Authority is approaching the market to procure a new solution that can support the dynamic management of the land, property and estate portfolio, reduce the administrative processes currently in place within the service, and improve the customer experience for users of the system both internally and externally. As a minimum, the Authority expects that any replacement proposal would enable the Authority to fully control and maintain the application/system without the need for constant referral to the supplier. The system should be up to date - and maintained as such - in line with modern technological requirements. It must be a thoroughly tested, reliable, robust system that is supportive of business requirements. Additional information: All information contained within the tender documents. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/73db1617-2573-4bae-a31b-5c2e37eaf462 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Sep 2024 | | Submission deadline | 18 Oct 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Apr 2025 - 31 Mar 2034 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WEST MERCIA POLICE | | Locality | WORCESTERSHIRE | | Post town | Worcester | | Postcode | WR3 8SP | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire | | ITL 3 | TLG12 Worcestershire CC | | Local authority | Wychavon | | Electoral ward | North Claines & Salwarpe | | Westminster constituency | Droitwich and Evesham | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 48100000 - Industry specific software package - 48300000 - Document creation, drawing, imaging, scheduling and productivity software package - 48310000 - Document creation software package - 48311000 - Document management software package - 48320000 - Drawing and imaging software package - 48321000 - Computer-aided design (CAD) software package - 48330000 - Scheduling and productivity software package - 48331000 - Project management software package - 48332000 - Scheduling software package - 48333000 - Contact management software package - 48420000 - Facilities management software package and software package suite - 48421000 - Facilities management software package - 48430000 - Inventory management software package - 48514000 - Remote access software package - 48611000 - Database software package - 48700000 - Software package utilities - 48771000 - General utility software package - 72212420 - Facilities management software development services and software development services suite - 72212421 - Facilities management software development services - 72212780 - System, storage and content management software development services - 72212781 - System management software development services - 72212783 - Content management software development services - 72260000 - Software-related services - 72261000 - Software support services - 72262000 - Software development services - 72263000 - Software implementation services - 72268000 - Software supply services ## Release History - 9 Sep 2024 at 08:32 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/73db1617-2573-4bae-a31b-5c2e37eaf462 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/73db1617-2573-4bae-a31b-5c2e37eaf462 9th September 2024 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/westmerciapolice/aspx/ Additional information on how to apply for this contract ## Notice URLs - http://www.westmercia.police.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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