--- title: "CS21627 Supporting the Secretary of State in the accreditation and oversight of ADR providers in consumer markets in the UK" ocid: "ocds-b5fd17-ce3c11e1-9cf4-4ece-9ab0-1ef19c99c6f7" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ce3c11e1-9cf4-4ece-9ab0-1ef19c99c6f7" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ce3c11e1-9cf4-4ece-9ab0-1ef19c99c6f7.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-ce3c11e1-9cf4-4ece-9ab0-1ef19c99c6f7.json" source: "Contracts Finder" current_stage: "Tender" buyer: "UK SHARED BUSINESS SERVICES LIMITED" published: "2022-02-22" --- # CS21627 Supporting the Secretary of State in the accreditation and oversight of ADR providers in consumer markets in the UK Buyer: UK SHARED BUSINESS SERVICES LIMITED Current stage: Tender OCID: ocds-b5fd17-ce3c11e1-9cf4-4ece-9ab0-1ef19c99c6f7 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ce3c11e1-9cf4-4ece-9ab0-1ef19c99c6f7) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ce3c11e1-9cf4-4ece-9ab0-1ef19c99c6f7.json) ## Summary The UK Shared Business Services Limited is seeking bids for the contract titled "CS21627 Supporting the Secretary of State in the accreditation and oversight of ADR providers in consumer markets in the UK." The procurement process falls within the administrative services industry category and is being conducted through an open procedure. The tender period is set to conclude on 31st March 2022, at 14:00 GMT, with the contract scheduled to commence on 30th May 2022 and last until 29th May 2027. Bidders are required to submit all documentation via the Delta eSourcing Portal as outlined in the tender details. This tender presents significant opportunities for small to medium enterprises (SMEs) engaged in administrative services and support roles, particularly those specialising in dispute resolution and compliance within the non-regulated sector. Businesses that provide services in administrative support, performance management, or oversight functions may find a suitable fit for this contract, potentially leading to long-term collaboration with government authorities in the consumer markets sector. ## Notice The final date and time for the submission of bids is Thursday 31st March 2022 GMT 14:00 DO NOT apply directly to the buyer. All tender information MUST be submitted through the Delta eSourcing Portal. Brief Description of Requirement The Consumer and Competition Policy Directorate (CCP), part of the Department for Business, Energy & Industrial Strategy (BEIS), is looking for a service provide to support the Secretary of State in the execution of the Secretary of State's 'Competent Authority' (CA) role for Alternative Dispute Resolution (ADR) in the non-regulated sector. The provider will provide services of an administrative nature supporting the Secretary of State's performance of a number of statutory functions including the accreditation, oversight, performance management and reporting of ADR bodies in the non-regulated sector. Please ensure you review all attached information to ensure a full understanding of this requirement. All attachments can be found with the Document Uploads tab within the Delta eSourcing Portal. This contract will be awarded based on the evaluation criteria as set out in the RFP document. How to Apply UK Shared Business Services Ltd (UK SBS) will be using the Delta eSourcing Portal for this procurement. To register on the Delta eSourcing portal please use the link https://www.delta-esourcing.com/ and follow the instructions to register. If you are already registered on the Delta eSourcing Portal and wish to participate in this procurement, please use the link: https://www.delta-esourcing.com/ and the follow the instructions to 'Log in' Once you are logged into the system you will be able to link yourself into this procurement using the Access Code: 5V52ZA88QD Additional information: DO NOT APPLY DIRECTLY TO BUYER All submissions will be assessed in accordance with the Public Procurement Regulations that apply to this opportunity. Responses must be received by the date and time in the tender documentation; responses received outside of the deadline or not sent via the Delta eSourcing portal will not be accepted or considered by the Contracting Authority further for this opportunity. Interested organisations should ensure that they allow a sufficiency of time, prior to the deadline to allow all sections to be completed in full and any attachments to be uploaded. As a user of the Delta eSourcing Portal you will have access to the Delta messaging service which facilitates all messages sent to you and from you, as well as other messages and updates in relation to any specific tender event. Please note that any and all information secured outside of the messaging service, shall have no merit or worth and should not be relied upon by any organisation submitting a tender response. Please note it is your organisations responsibility to access these messages on a regular basis to ensure you have sight of all relevant information applicable to this opportunity. The Contracting Authority expressly reserves the right: i. not to award any contract as a result of the procurement process commenced by publication of this notice; and ii. to make whatever changes it may see fit to the content and structure of the procurement; and under no circumstances as part of your organisations participation in this opportunity, will the Contracting Authority be liable for any costs incurred by any organisation as a result. If the Contracting Authority decides to enter into a contract with any successful organisation(s), this does not mean that there is any guarantee of subsequent contracts being awarded. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of your organisation in doing so. About UK Shared Business Services UK Shared Business Services Ltd (UK SBS) brings a commercial attitude to the public sector; helping our contracting authorities to improve efficiency, generate savings and modernise. Where UK SBS is not named as the Contracting Authority within the documentation, UK SBS will be acting as an agent on behalf of the Contracting Authority. Our broad range of expert services is shared by our customers. This allows our customers the freedom to focus resources on core activities; innovating and transforming their own organisations. For full details of our partner base please review the following link: http://www.uksbs.co.uk/services/procure/contracts/Pages/default.aspx ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/396da53e-fe79-4813-9c67-2caa04f26545 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Feb 2022 | | Submission deadline | 31 Mar 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 29 May 2022 - 29 May 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £510,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UK SHARED BUSINESS SERVICES LIMITED | | Locality | SWINDON | | Post town | Swindon | | Postcode | SN2 1FF | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK7 Gloucestershire and Wiltshire | | ITL 3 | TLK71 Swindon | | Local authority | Swindon | | Electoral ward | Rodbourne Cheney | | Westminster constituency | Swindon North | | Delivery location | Not specified | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services ### Codes - 75000000 - Administration, defence and social security services ## Release History - 22 Feb 2022 at 16:36 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/396da53e-fe79-4813-9c67-2caa04f26545 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/396da53e-fe79-4813-9c67-2caa04f26545 22nd February 2022 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/05fff3e5-2bfd-4be3-a12b-3b6bdf7c8ed4 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/c46555ee-d42c-42b7-a555-74e89c93f6f8 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/475cfe1b-9d0c-44ef-bbd0-9cde7dfaba2a - https://www.contractsfinder.service.gov.uk/Notice/Attachment/8289856c-f716-40ff-8430-671c619b4f3a - https://www.contractsfinder.service.gov.uk/Notice/Attachment/2f2a7532-3ecf-40c4-89ae-68b3e97b33fa - https://www.contractsfinder.service.gov.uk/Notice/Attachment/0fb42cd9-a1e1-4bf9-aa2e-14db13f4291a ## Notice URLs - http://www.uksbs.co.uk - http://www.uksbs.co.uk/services/procure/contracts/Pages/default.aspx - https://www.delta-esourcing.com/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ce3c11e1-9cf4-4ece-9ab0-1ef19c99c6f7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ce3c11e1-9cf4-4ece-9ab0-1ef19c99c6f7.json.