--- title: "Managed, Hosted Service for SAP ECC" ocid: "ocds-b5fd17-ce401953-c6c9-4dd7-9205-e58524c04e6a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ce401953-c6c9-4dd7-9205-e58524c04e6a" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ce401953-c6c9-4dd7-9205-e58524c04e6a.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-ce401953-c6c9-4dd7-9205-e58524c04e6a.json" source: "Contracts Finder" current_stage: "Award" buyer: "ISLE OF WIGHT COUNCIL" published: "2018-04-17" --- # Managed, Hosted Service for SAP ECC Buyer: ISLE OF WIGHT COUNCIL Current stage: Award OCID: ocds-b5fd17-ce401953-c6c9-4dd7-9205-e58524c04e6a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ce401953-c6c9-4dd7-9205-e58524c04e6a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ce401953-c6c9-4dd7-9205-e58524c04e6a.json) ## Summary The Isle of Wight Council is currently engaged in a procurement process for a "Managed, Hosted Service for SAP ECC." This procurement falls under the IT services industry category, specifically focusing on consulting, software development, Internet, and support services. The tender process is being conducted through an open procurement method, with a closing date for submissions set for 15 March 2018 at 14:00 hours. The contract is set to commence on 18 April 2018 and will run until 30 September 2025, with an initial mobilisation phase followed by managed services and hosting. The total value of the project is estimated at £770,000. This tender presents substantial growth opportunities for IT service providers, particularly those specialising in cloud hosting solutions, SAP infrastructure management, and consultancy services. Small and medium-sized enterprises (SMEs) have the potential to compete effectively, as they often exhibit flexibility and responsiveness desired in managed services. Companies that can provide comprehensive remote management, incident resolution, and ongoing upgrades for SAP systems will be particularly well-suited to bid for this contract. ## Notice The Isle of Wight Council ("the authority") invites Tenders from suitably qualified suppliers ("potential suppliers") for the provision of a managed, hosted service for SAP ECC. The requirement is broken down in to three key areas:- * Migration of the entire current SAP infrastructure to a hosted environment excluding Solution Manager but including ERP, SRM, ESS/MSS Portal and HMRC gateway but on to supported Operating system and SQL database levels. An upgrade to the SAP Kernel version will also be required as part of this move. * Hosting of the entire SAP infrastructure in the cloud excluding Solution Manager but including ERP, SRM, ESS/MSS Portal and HMRC gateway on to supported Operating system and SQL database levels. This will be on an IaaS and PaaS basis with the OS and SQL level plus Kernel being managed by the provider from day one. * DBA/Basis remote management and monitoring services. A transition period will run from 1 October 2018 and 31 March 2019 with a fully managed service from 1 April 2019. Support will be required immediately post migration to facilitate ERP stack upgrades and potentially implementation of EHP7 (or 8). Must include Daily system monitoring, Incident and Problem management, regular SAP Kernel and database patching and HR Support pack application. An SLA will be required. The contract shall commence on the 18 April 2018 with the mobilisation phase. This will involve the migration of the system to the hosted environment. At milestone 2, the three year annual hosting element of the agreement will commence. From the 1st April 2019, the two year managed service will commence and run, in its initial term until the 3 year hosting contract ends. The authority reserves the right to extend the agreement for up to a further four years, reviewable on an annual basis. The closing date for receipt of Tenders is 14:00Hrs on 15 March 2018. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/57306830-3c2a-4027-8ab8-fa89425c128e | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Apr 2018 | | Submission deadline | 15 Mar 2018 | | Future notice date | Not specified | | Award date | 16 Apr 2018 | | Contract period | 17 Apr 2018 - 30 Sep 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £770,000 | | Lots value | Not specified | | Awards value | £513,540 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ISLE OF WIGHT COUNCIL | | Locality | NEWPORT | | Post town | Portsmouth | | Postcode | PO30 1UD | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ3 Hampshire and Isle of Wight | | ITL 3 | TLJ34 Isle of Wight | | Local authority | Isle of Wight | | Electoral ward | Newport Central | | Westminster constituency | Isle of Wight West | | Delivery location | TLJ South East (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | EPIUSE LABS | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support - 72220000 - Systems and technical consultancy services ## Release History - 17 Apr 2018 at 14:52 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/57306830-3c2a-4027-8ab8-fa89425c128e - 9 Feb 2018 at 13:39 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/57306830-3c2a-4027-8ab8-fa89425c128e - 8 Feb 2018 at 12:36 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/57306830-3c2a-4027-8ab8-fa89425c128e ## Documents - https://www.contractsfinder.service.gov.uk/Notice/57306830-3c2a-4027-8ab8-fa89425c128e 17th April 2018 - Opportunity notice on Contracts Finder ## Notice URLs - https://procontract.due-north.com/Advert?advertId=30741bb6-cc0c-e811-80ea-005056b64545&p=08800155-5442-e511-80ed-000c29c9ba21 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ce401953-c6c9-4dd7-9205-e58524c04e6a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ce401953-c6c9-4dd7-9205-e58524c04e6a.json.