---
title: "Contingent Labour for Managed Operations 2019-2023"
ocid: "ocds-b5fd17-ce4f8b2e-297c-4557-a51f-19a6500f345d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ce4f8b2e-297c-4557-a51f-19a6500f345d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ce4f8b2e-297c-4557-a51f-19a6500f345d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ce4f8b2e-297c-4557-a51f-19a6500f345d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL OMBUDSMAN SERVICE LIMITED"
published: "2019-08-23"
---

# Contingent Labour for Managed Operations 2019-2023

Buyer: FINANCIAL OMBUDSMAN SERVICE LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-ce4f8b2e-297c-4557-a51f-19a6500f345d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ce4f8b2e-297c-4557-a51f-19a6500f345d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ce4f8b2e-297c-4557-a51f-19a6500f345d.json)

## Summary

The procurement process titled "Contingent Labour for Managed Operations 2019-2023" was conducted by the Financial Ombudsman Service Limited, located in London, England. This tender, which has been awarded, is classified under Business services, specifically focusing on law, marketing, consulting, recruitment, printing, and security. The procurement method was selective and involved a call-off from a framework agreement. The contract, valued at £100 million, commenced on 19 August 2019 and will conclude on 18 August 2023.

This tender represents significant opportunities for businesses specialising in recruitment and staffing services, particularly those that can provide talent with the necessary technical skills and values aligned with fairness and customer service. Large firms with a robust service delivery capability would be well-positioned to compete, especially those experienced in managing contingent labour solutions across broad geographical locations, including the British Overseas Territories and Europe.

## Notice

The appointment of a contingent labour supplier to source talent in the market with the requisite technical skills sets (adjudicators and investigators) and expertise, but also with attitudinal attributes and values aligned with this service - with fairness at the heart of everything we do, putting customers first and doing the right thing. The contract is PS0 valued with no minimum spend. The contract value given is a 'best guess' based on our current assumption.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6fcb4220-0b09-4d0b-be06-875ae080b74c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Aug 2019 |
| Submission deadline | 7 Mar 2019 |
| Future notice date | Not specified |
| Award date | 15 Aug 2019 |
| Contract period | 18 Aug 2019 - 18 Aug 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000,000 |
| Lots value | Not specified |
| Awards value | £100,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE LIMITED |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | REED TALENT SOLUTIONS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 23 Aug 2019 at 12:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6fcb4220-0b09-4d0b-be06-875ae080b74c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6fcb4220-0b09-4d0b-be06-875ae080b74c
  23rd August 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ce4f8b2e-297c-4557-a51f-19a6500f345d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ce4f8b2e-297c-4557-a51f-19a6500f345d.json.