---
title: "2026-059 Copilot Agent Delivery and Support"
ocid: "ocds-b5fd17-ce523cec-202c-46a2-b523-02ab42821353"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ce523cec-202c-46a2-b523-02ab42821353"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ce523cec-202c-46a2-b523-02ab42821353.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ce523cec-202c-46a2-b523-02ab42821353.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Ofgem"
published: "2026-08-21"
---

# 2026-059 Copilot Agent Delivery and Support

Buyer: Ofgem  
Current stage: Award  
OCID: ocds-b5fd17-ce523cec-202c-46a2-b523-02ab42821353

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## Summary

Ofgem procured consultancy and technical support to improve access to corporate knowledge and efficiency across its Delivery and Schemes function. The requirement was to design and deliver five production-ready Microsoft Copilot Agents aligned with Ofgem’s priority use cases, ensuring that each agent met the organisation’s governance and production-readiness standards. The work falls within business analysis, systems and technical consultancy, computer support, development consultancy, and related business and management consultancy. Ofgem is the buying organisation, based at 10 South Colonnade, Canary Wharf, London. Delivery was framed across the United Kingdom and internationally, including the Channel Islands, Isle of Man, Europe, British Overseas Territories and the rest of the world.

This completed procurement used an open procedure. The tender submission deadline was 1 January 2026, and the contract was awarded on 29 June 2026. Inform Team was selected as supplier for £106,112. The contract period runs from 29 June 2026 to 30 November 2026. The requirement was evaluated through the open competition for services, with the scope and stated consultancy categories defining the subject of the procurement. The opportunity was identified as suitable for small and medium-sized enterprises. The award is active and the tender status is complete, indicating that supplier selection has taken place and the contracted delivery period has been established.

For a future requirement of this type, a credible competitor would need practical experience of designing and delivering production-ready Microsoft Copilot Agents, rather than only providing general software advice. Relevant capability includes translating directorate use cases into useful corporate-knowledge tools, configuring or developing multiple agents as a coherent delivery, and supporting them through governance, assurance and production-readiness controls. Suppliers should be able to combine business analysis with systems and technical consultancy, development, computer support, and business-process understanding. The scale demonstrates a defined multi-agent delivery with a short implementation window, so evidence of structured delivery, reliable technical support and the capacity to move several priority use cases into production would be important.

## Notice

Ofgem's Delivery and Schemes (D&S) function aims to?leverage?co-pilot?agents?to improve Ofgem's access to corporate knowledge and improve efficiency for the directorate teams. To do so, the support from a supplier is required to deliver five production ready Copilot Agents aligned to Ofgem's priority use cases and ensure all agents meet, governance and production readiness standards.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a3c8571d-85e7-4b70-b398-16db18654684 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Aug 2026 |
| Submission deadline | 1 Jan 2026 |
| Future notice date | Not specified |
| Award date | 29 Jun 2026 |
| Contract period | 29 Jun 2026 - 30 Nov 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £106,112 |
| Lots value | Not specified |
| Awards value | £106,112 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Ofgem |
| Locality | LONDON |
| Postcode area | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | The Inform Team |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72220000 - Systems and technical consultancy services
- 72221000 - Business analysis consultancy services
- 72246000 - Systems consultancy services
- 72600000 - Computer support and consultancy services
- 73220000 - Development consultancy services
- 79400000 - Business and management consultancy and related services
- 79411100 - Business development consultancy services

## Release History

- 21 Aug 2026 at 17:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a3c8571d-85e7-4b70-b398-16db18654684

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a3c8571d-85e7-4b70-b398-16db18654684
  21st August 2026 - Awarded contract notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=AUG171763
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.ofgem.gov.uk

## Provenance

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