---
title: "Award Notice"
ocid: "ocds-b5fd17-cea81ee6-db64-4e0c-920a-03809892e711"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cea81ee6-db64-4e0c-920a-03809892e711"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cea81ee6-db64-4e0c-920a-03809892e711.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cea81ee6-db64-4e0c-920a-03809892e711.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GATESHEAD COUNCIL"
published: "2024-10-14"
---

# Award Notice

Buyer: GATESHEAD COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-cea81ee6-db64-4e0c-920a-03809892e711

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-cea81ee6-db64-4e0c-920a-03809892e711)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-cea81ee6-db64-4e0c-920a-03809892e711.json)

## Summary

Gateshead Council has completed the award stage for the procurement of licences for the Service Management (ITSM) platform, specifically for SolarWinds products. This procurement, classified under CPV code 72267000 for Software maintenance and repair services, falls under the services industry category. The process involved a limited procurement method following a competitive quotation below the threshold. Located in Gateshead, England, the contract's implementation begins on 11th October 2024 and concludes on 10th October 2027. The awarded contract, valued at £57,130, was issued to boxxe Limited, and formalised on 8th October 2024, with an official award notice published on 14th October 2024. The tender period ended on 4th October 2024, marking the transition from planning to award stage.

This tender offers significant opportunities for businesses specialising in IT support and software maintenance, especially those already proficient in using or wishing to expand their expertise in SolarWinds products. SMEs, in particular, could benefit from the three-year maintenance and implementation contract by demonstrating their capability in delivering quality IT services for public sector clients. The stable, extended nature of the contract also provides a long-term business growth potential, particularly for those looking to expand their client base within local government contracts.

## Notice

The Councils in-house IT support teams use a number of SolarWinds Network monitoring tools within our infrastructure. This requirement is for the maintenance renewal of existing products and the purchase of new additional SolarWinds products with a 3-year maintenance term. The successful supplier will carry out the implementation of any new products.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2ad1fcf3-754b-47a9-b330-350542bc5d90 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Oct 2024 |
| Submission deadline | 4 Oct 2024 |
| Future notice date | Not specified |
| Award date | 7 Oct 2024 |
| Contract period | 10 Oct 2024 - 10 Oct 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £57,130 |
| Lots value | Not specified |
| Awards value | £57,130 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GATESHEAD COUNCIL |
| Locality | GATESHEAD |
| Post town | Newcastle upon Tyne |
| Postcode | NE8 1HH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Gateshead |
| Electoral ward | Bridges |
| Westminster constituency | Gateshead Central and Whickham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BOXXE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267000 - Software maintenance and repair services

## Release History

- 14 Oct 2024 at 09:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2ad1fcf3-754b-47a9-b330-350542bc5d90

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2ad1fcf3-754b-47a9-b330-350542bc5d90
  14th October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cea81ee6-db64-4e0c-920a-03809892e711. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cea81ee6-db64-4e0c-920a-03809892e711.json.