---
title: "Software Support of Liberty Converse Contact Portal and Switchboard System- HUTH"
ocid: "ocds-b5fd17-ceb20810-7c08-49d4-b8be-932c291cb88c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ceb20810-7c08-49d4-b8be-932c291cb88c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ceb20810-7c08-49d4-b8be-932c291cb88c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ceb20810-7c08-49d4-b8be-932c291cb88c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST"
published: "2025-03-20"
---

# Software Support of Liberty Converse Contact Portal and Switchboard System- HUTH

Buyer: HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-ceb20810-7c08-49d4-b8be-932c291cb88c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ceb20810-7c08-49d4-b8be-932c291cb88c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ceb20810-7c08-49d4-b8be-932c291cb88c.json)

## Summary

Hull University Teaching Hospitals NHS Trust has awarded a contract to Netcall Technology Limited for the software support of Liberty Converse Portal and Trust Switchboard licenses. This procurement, under the NHS Framework Agreement for Patient and Healthcare Communications and Related IT Service, involves an initial three-year term with an option to extend until April 2030. The process follows a selective procurement method via a call-off from a framework agreement, targeting businesses in the software package and information systems category. The contract will be delivered in Yorkshire and the Humber, with services commencing on 20th March 2025.

This contract presents significant opportunities for businesses specialising in software support and healthcare communications technology. Small and medium-sized enterprises (SMEs) are particularly well-suited for this tender, highlighting their proficiency in delivering tailored IT services that enhance hospital operations. Competing for such contracts not only fosters business growth but also strengthens partnerships within the healthcare sector, enabling technological advancements and improved patient care solutions. Netcall Technology Limited's success in securing the contract exemplifies the potential for SMEs to significantly contribute to large-scale healthcare projects.

## Notice

This is a Publication Notice to Award a Contract to Netcall Technologies Ltd for the Software Support of Liberty Converse Portal and Trust Switchboard Licenses for Hull University Teaching Hospital NHS Trust via the NHS Commercial Solutions - ITT: 4909_3327: NHS Framework Agreement Patient and Healthcare Communications and Related IT Service - 3 Year term with the option to extend until 01/04/2030

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/11e8d90c-8145-47b7-aa77-b71a5439e161 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Mar 2025 |
| Submission deadline | 2 Feb 2025 |
| Future notice date | Not specified |
| Award date | 19 Mar 2025 |
| Contract period | 20 Mar 2025 - 1 Apr 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £366,478 |
| Lots value | Not specified |
| Awards value | £366,478 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST |
| Locality | HULL |
| Post town | Hull |
| Postcode | HU3 2JZ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE11 Kingston upon Hull, City of |
| Local authority | Kingston upon Hull, City of |
| Electoral ward | Central |
| Westminster constituency | Kingston upon Hull North and Cottingham |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL TECHNOLOGY |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 20 Mar 2025 at 15:11 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/11e8d90c-8145-47b7-aa77-b71a5439e161
- 20 Mar 2025 at 15:02 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/11e8d90c-8145-47b7-aa77-b71a5439e161
- 20 Mar 2025 at 12:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/11e8d90c-8145-47b7-aa77-b71a5439e161

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/11e8d90c-8145-47b7-aa77-b71a5439e161
  20th March 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ceb20810-7c08-49d4-b8be-932c291cb88c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ceb20810-7c08-49d4-b8be-932c291cb88c.json.