---
title: "CX - Environmental"
ocid: "ocds-b5fd17-cec429f6-80ae-471f-9282-90a2c0b1adec"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cec429f6-80ae-471f-9282-90a2c0b1adec"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cec429f6-80ae-471f-9282-90a2c0b1adec.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cec429f6-80ae-471f-9282-90a2c0b1adec.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Sheffield City Council"
published: "2026-09-16"
---

# CX - Environmental

Buyer: Sheffield City Council  
Current stage: Award  
OCID: ocds-b5fd17-cec429f6-80ae-471f-9282-90a2c0b1adec

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## Summary

Sheffield City Council procured environmental services software through the CX platform, an industry-specific software package (CPV 48100000). The requirement is to retain CX after environmental services recently migrated from the APP-Flare application, allowing the service area to continue delivering its services on the established platform. This is a software-based service rather than construction, equipment supply or general environmental consultancy. The buying organisation is Sheffield City Council, based in Sheffield. The stated delivery coverage includes the United Kingdom and a range of wider locations, including Europe, the Channel Islands, the Isle of Man, British Overseas Territories and the rest of the world. The procurement is categorised as a service.

The procurement is complete and has been awarded following a direct award. Sheffield City Council selected Civica UK Ltd. The award date was 15 September 2026. The awarded value is £405,360, inclusive of the stated contract value, and the contract period runs from 30 September 2026 to 29 September 2028. The direct award reflects the requirement to retain the CX platform following the recent migration of environmental services from APP-Flare, supporting continuity of service delivery. The opportunity was not presented as suitable for small or medium-sized enterprises or voluntary, community and social enterprises. There were no lots, and the award was made to one supplier.

This procurement indicates demand from Sheffield City Council for specialist software supporting environmental services, particularly where operational services have been migrated onto an established platform and continuity is important. Suppliers best placed for a future requirement would need a proven industry-specific software platform, experience supporting environmental-service workflows and the technical capability to maintain services after system migration. Credibility would also depend on demonstrating reliable platform support, service continuity and the ability to work with a local authority environment. The incumbent is a large software supplier, so competitors would need sufficient organisational capacity to provide sustained support at comparable scale. Experience integrating with or replacing existing public-sector applications would strengthen a supplier’s position when this type of requirement is next considered.

## Notice

Environmental services have very recently migrated to the supplier CX platform from the APP-Flare application. Therefore retention of the CX platform is required to enable the service area to continue to perform their services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/830d4103-7ae6-4ba4-888b-bd81a666810e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Sep 2026 |
| Contract period | 30 Sep 2026 - 29 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £405,360 |
| Lots value | Not specified |
| Awards value | £405,360 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Sheffield City Council |
| Locality | SHEFFIELD |
| Postcode area | Sheffield |
| Postcode | S1 2HH |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Civica UK Limited |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 16 Sep 2026 at 09:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/830d4103-7ae6-4ba4-888b-bd81a666810e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/830d4103-7ae6-4ba4-888b-bd81a666810e
  16th September 2026 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=109146&B=UK
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104130
  User / Company

## Notice URLs

- http://sheffield.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cec429f6-80ae-471f-9282-90a2c0b1adec. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cec429f6-80ae-471f-9282-90a2c0b1adec.json.