---
title: "Provision of technical support and maintenance for a rostering system"
ocid: "ocds-b5fd17-cec61119-7e15-4ab0-ab9b-4d98fd7f2878"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cec61119-7e15-4ab0-ab9b-4d98fd7f2878"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cec61119-7e15-4ab0-ab9b-4d98fd7f2878.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cec61119-7e15-4ab0-ab9b-4d98fd7f2878.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH WEST AMBULANCE SERVICE N H S TRUST"
published: "2018-03-02"
---

# Provision of technical support and maintenance for a rostering system

Buyer: NORTH WEST AMBULANCE SERVICE N H S TRUST  
Current stage: Award  
OCID: ocds-b5fd17-cec61119-7e15-4ab0-ab9b-4d98fd7f2878

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## Summary

The North West Ambulance Service NHS Trust has completed a procurement process for the provision of technical support and maintenance for a rostering system. This procurement falls under the industry category of data network management and support services, specifically class 72315000. The contract has a total value of £53,296 and is located in the North West region of England. The contract period commenced on December 1, 2017, and will conclude on November 30, 2021. This procurement was announced via a selective method through a call-off from a framework agreement, with the tender period closing on November 30, 2017.

This contract offers significant opportunities for businesses in the information technology and support services sector, particularly those delivering solutions for rostering systems and related technical support. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) may find this tender especially relevant, as it encourages their participation. Companies with expertise in data network management, staff rostering systems, and IT maintenance services are well-suited to compete, potentially aiding their growth in the public sector market.

## Notice

North West Ambulance Service wish to appoint a supplier to provide technical support and maintenance for a rostering system which comprises of rostering, sickness absence and overtime details of Trust staff.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/35574fbe-bb71-48f8-bd84-ec96f5a271b2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Mar 2018 |
| Submission deadline | 30 Nov 2017 |
| Future notice date | Not specified |
| Award date | 30 Nov 2017 |
| Contract period | 1 Dec 2017 - 30 Nov 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £53,296 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH WEST AMBULANCE SERVICE N H S TRUST |
| Locality | BOLTON |
| Post town | Bolton |
| Postcode | BL1 5DD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD36 Greater Manchester North West |
| Local authority | Bolton |
| Electoral ward | Heaton, Lostock & Chew Moor |
| Westminster constituency | Bolton West |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TET |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72315000 - Data network management and support services

## Release History

- 2 Mar 2018 at 10:30 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/35574fbe-bb71-48f8-bd84-ec96f5a271b2
- 2 Mar 2018 at 10:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/35574fbe-bb71-48f8-bd84-ec96f5a271b2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/35574fbe-bb71-48f8-bd84-ec96f5a271b2
  2nd March 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cec61119-7e15-4ab0-ab9b-4d98fd7f2878. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cec61119-7e15-4ab0-ab9b-4d98fd7f2878.json.