---
title: "NHS Hertfordshire and West Essex ICB - eConsult OCVC"
ocid: "ocds-b5fd17-cef592be-b8f7-47e4-8243-0e8bdfe7555d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cef592be-b8f7-47e4-8243-0e8bdfe7555d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cef592be-b8f7-47e4-8243-0e8bdfe7555d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cef592be-b8f7-47e4-8243-0e8bdfe7555d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2025-08-29"
---

# NHS Hertfordshire and West Essex ICB - eConsult OCVC

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-cef592be-b8f7-47e4-8243-0e8bdfe7555d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-cef592be-b8f7-47e4-8243-0e8bdfe7555d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-cef592be-b8f7-47e4-8243-0e8bdfe7555d.json)

## Summary

The NHS South, Central and West Commissioning Support Unit has successfully completed the procurement process for the NHS Hertfordshire and West Essex Integrated Care Board (ICB) to acquire an eConsult Online Consultation and Video Consultation tool. This procurement focused on the medical software package industry and is located in the East of England, United Kingdom. The process was initiated as a call-off from the CCS G-Cloud 14 Framework, specifically Lot 2: Cloud software, awarding the contract to eConsult Health Ltd. The contract was officially awarded on 16th July 2025 and involves an active procurement stage with an initial duration of 12 months starting from 1st October 2025, with potential extension options up to an additional 12 months. The total value of the contract is £382,679.94.

This tender represents a significant opportunity for small and medium-sized enterprises (SMEs) within the digital health solutions sector, particularly those capable of delivering cloud-based medical software solutions. By securing a position within this framework agreement, businesses can expand their presence in a critical area of healthcare innovation, aiding the digital transformation of general practices. Companies specialising in scalable, integrated consultation software solutions would find a competitive edge in collaborating with public health organisations like the NHS, thereby enhancing their portfolio and offering potential for future growth through similar public sector engagements.

## Notice

The NHS England National Commercial and Procurement Hub supported NHS Hertfordshire and West Essex ICB to place a new contract for the Provision of a Online Consultation and Video Consultation tool. NHS Hertfordshire and West Essex ICB's requirement is for a Online Consultation and Video Consultation tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to eConsult Health Ltd. The contract is awarded for an initial period of 12 months with the option to extend for a further up to 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0bcdf82a-5990-4993-a509-c9ee677006b0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Aug 2025 |
| Submission deadline | 8 May 2025 |
| Future notice date | Not specified |
| Award date | 15 Jul 2025 |
| Contract period | 30 Sep 2025 - 30 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £382,679 |
| Lots value | Not specified |
| Awards value | £382,679 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6JL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ECONSULT HEALTH |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48180000 - Medical software package

## Release History

- 29 Aug 2025 at 08:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0bcdf82a-5990-4993-a509-c9ee677006b0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0bcdf82a-5990-4993-a509-c9ee677006b0
  29th August 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cef592be-b8f7-47e4-8243-0e8bdfe7555d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cef592be-b8f7-47e4-8243-0e8bdfe7555d.json.