---
title: "Alarm Monitoring Service - Preliminary Market Consultation (period is now closed)"
ocid: "ocds-b5fd17-cf18fd30-f9c3-49d7-9e80-dc6cf3c82d25"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cf18fd30-f9c3-49d7-9e80-dc6cf3c82d25"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cf18fd30-f9c3-49d7-9e80-dc6cf3c82d25.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cf18fd30-f9c3-49d7-9e80-dc6cf3c82d25.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "NEW CHARTER HOMES LIMITED"
published: "2017-11-24"
---

# Alarm Monitoring Service - Preliminary Market Consultation (period is now closed)

Buyer: NEW CHARTER HOMES LIMITED  
Current stage: Planning  
OCID: ocds-b5fd17-cf18fd30-f9c3-49d7-9e80-dc6cf3c82d25

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## Summary

New Charter Homes Limited is in the planning stage of procuring an Alarm Monitoring Service that will cover key locations in Tameside and Nottingham. This procurement aims to consolidate services currently provided by various monitoring providers for sheltered housing and community alarm customers, with an estimated contract go-live date of June 2018. Interested parties were invited to participate in a Preliminary Market Consultation, which has now closed, with the engagement deadline having been set for September 4, 2017. The service will involve managing approximately 844 sheltered properties in Nottingham and 697 properties in Tameside, classified under CPV code 79711000 for alarm-monitoring services.

This procurement presents significant opportunities for businesses specialising in alarm monitoring services, particularly those capable of managing comprehensive service agreements across multiple locations. Companies offering integrated solutions and possessing experience with similar contracts will be well-suited to compete for this tender. Businesses looking to expand their footprint in the public sector, especially in the North West and East Midlands regions of the UK, should consider engaging with the full scope of the requirements outlined in the preliminary market consultation brief.

## Notice

New Charter is seeking to procure a new group wide Alarm Monitoring Service across two key locations: Tameside and Nottingham. This shall include all sheltered housing customers and significant number of community alarm (Lifeline) customers in Nottingham. Currently the Service to New Charter is provided by 3 separate monitoring providers: Nottingham On Call (Nottingham City Homes), Community Response Service (Tameside Metropolitan Borough Council) and Care Call (Stockport Homes). The Service is provided to 844 sheltered properties in Gedling Borough in Nottingham and also 890 Lifeline customers. In Tameside, the service is provided to 697 properties with just one scheme of 34 in Stockport supported by Care Call. New Charter is in the early planning stages of procuring a new contract to replace the current Service, with an estimated go-live date of June 2018. New Charter intends to award a single contract to a single service provider covering the full scope of the current Service. As part of the planning, New Charter is undertaking a Preliminary Market Consultation. For further details please see the attached Brief. Additional information: Full details for participation in the Preliminary Market Consultation are set out in the attached brief.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e3767645-4686-4d66-8a6f-fc61c337a2ba |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Nov 2017 |
| Submission deadline | Not specified |
| Future notice date | 4 Sep 2017 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEW CHARTER HOMES LIMITED |
| Locality | ASHTON UNDER LYNE |
| Post town | Oldham |
| Postcode | OL6 7AT |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD35 Greater Manchester South East |
| Local authority | Tameside |
| Electoral ward | St Peter's |
| Westminster constituency | Ashton-under-Lyne |
| Delivery location | TLD North West (England), TLF East Midlands (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79711000 - Alarm-monitoring services

## Release History

- 24 Nov 2017 at 10:05 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/e3767645-4686-4d66-8a6f-fc61c337a2ba
- 24 Nov 2017 at 10:03 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/e3767645-4686-4d66-8a6f-fc61c337a2ba
- 21 Aug 2017 at 08:04 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/e3767645-4686-4d66-8a6f-fc61c337a2ba

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e3767645-4686-4d66-8a6f-fc61c337a2ba
  24th November 2017 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/38635ac2-b0bf-41e0-9594-52d009443fdf
  Preliminary Market Consultation Brief

## Provenance

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