---
title: "Client Feedback Research"
ocid: "ocds-b5fd17-cf2067a9-40d4-4967-9f7a-cd6b1f296073"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cf2067a9-40d4-4967-9f7a-cd6b1f296073"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cf2067a9-40d4-4967-9f7a-cd6b1f296073.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cf2067a9-40d4-4967-9f7a-cd6b1f296073.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL AUDIT OFFICE"
published: "2017-04-20"
---

# Client Feedback Research

Buyer: NATIONAL AUDIT OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-cf2067a9-40d4-4967-9f7a-cd6b1f296073

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-cf2067a9-40d4-4967-9f7a-cd6b1f296073)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-cf2067a9-40d4-4967-9f7a-cd6b1f296073.json)

## Summary

The National Audit Office initiated a procurement process titled "Client Feedback Research," which falls under the industry category of research services. The procurement, classified under the CPV code 73110000, has been completed, having been formally awarded on 1st March 2016. The contract period extends from 1st April 2016 to 31st March 2020, with the procurement method described as 'Other'. The location of the buying organisation is in London, with a postal code of SW1W 9SP.

This tender presents a significant opportunity for businesses specialising in research services, particularly those capable of conducting client feedback analyses. While no small or voluntary sector enterprises were deemed suitable for participation, larger firms like Ipsos Mori have successfully secured contracts in this space. Businesses that can effectively demonstrate their experience in delivering comprehensive research services and managing client relationships would find themselves well-placed to compete for future opportunities of a similar nature.

## Notice

Client Feedback Research

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/debe5dc1-fb5f-46a9-8554-c1d5bd384fdc |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Apr 2017 |
| Submission deadline | 1 Mar 2016 |
| Future notice date | Not specified |
| Award date | 1 Mar 2016 |
| Contract period | 31 Mar 2016 - 31 Mar 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £359,928 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL AUDIT OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9SP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IPSOS MORI |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 20 Apr 2017 at 15:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/debe5dc1-fb5f-46a9-8554-c1d5bd384fdc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/debe5dc1-fb5f-46a9-8554-c1d5bd384fdc
  20th April 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cf2067a9-40d4-4967-9f7a-cd6b1f296073. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cf2067a9-40d4-4967-9f7a-cd6b1f296073.json.