---
title: "Service Desk Analyst"
ocid: "ocds-b5fd17-cf3121dd-700d-48a4-a136-29b64678713d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cf3121dd-700d-48a4-a136-29b64678713d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cf3121dd-700d-48a4-a136-29b64678713d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cf3121dd-700d-48a4-a136-29b64678713d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOMES & COMMUNITIES AGENCY"
published: "2017-03-03"
---

# Service Desk Analyst

Buyer: HOMES & COMMUNITIES AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-cf3121dd-700d-48a4-a136-29b64678713d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-cf3121dd-700d-48a4-a136-29b64678713d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-cf3121dd-700d-48a4-a136-29b64678713d.json)

## Summary

The procurement process involves the HOMES & COMMUNITIES AGENCY, which is seeking a Service Desk Analyst under a limited procurement method for a framework agreement titled "Managed Service Provider for Temporary Agency Staff." This tender falls within the IT services sector, specifically consulting, software development, Internet and support. The procurement stage is at the Award phase, with the contract commencing on 4th July 2016 and concluding on 31st March 2017. The awarded contract has a total value of £22,077 and is located in the North East region of the United Kingdom.

This tender presents a valuable opportunity for businesses operating in the IT services sector, particularly those adept in consulting and support roles. Companies with experience in providing temporary agency staff or IT solutions would be well-suited to compete for future contracts within this framework. The limited nature of the procurement may suggest a degree of exclusivity, potentially favouring established firms that can quickly mobilise resources to meet the needs of the HOMES & COMMUNITIES AGENCY.

## Notice

Contract Award notice for call-off contract for the provision of Service Desk Analyst. Framework agreement title "Managed Service Provider for Temporary Agency Staff"

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5d1b8b66-f1e0-4e59-a010-1f6788ca1a35 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award of contract without prior publication of a contract notice |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Mar 2017 |
| Submission deadline | 1 Jul 2016 |
| Future notice date | Not specified |
| Award date | 30 Jun 2016 |
| Contract period | 3 Jul 2016 - 31 Mar 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £22,077 |
| Lots value | Not specified |
| Awards value | £22,077 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOMES & COMMUNITIES AGENCY |
| Locality | GATESHEAD |
| Post town | Newcastle upon Tyne |
| Postcode | NE11 0NA |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Gateshead |
| Electoral ward | Lobley Hill and Bensham |
| Westminster constituency | Gateshead Central and Whickham |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DEPOEL MANAGED SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 3 Mar 2017 at 14:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5d1b8b66-f1e0-4e59-a010-1f6788ca1a35

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5d1b8b66-f1e0-4e59-a010-1f6788ca1a35
  3rd March 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0c4180fd-bd21-4a13-8f84-f0d5bd6a94a5
  Neppo

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cf3121dd-700d-48a4-a136-29b64678713d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cf3121dd-700d-48a4-a136-29b64678713d.json.