---
title: "Remedy RMS"
ocid: "ocds-b5fd17-cf34d8df-9314-4374-bdbc-52d666e7de11"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cf34d8df-9314-4374-bdbc-52d666e7de11"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cf34d8df-9314-4374-bdbc-52d666e7de11.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cf34d8df-9314-4374-bdbc-52d666e7de11.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2024-04-11"
---

# Remedy RMS

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-cf34d8df-9314-4374-bdbc-52d666e7de11

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-cf34d8df-9314-4374-bdbc-52d666e7de11)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-cf34d8df-9314-4374-bdbc-52d666e7de11.json)

## Summary

The H M Revenue & Customs has completed the procurement process for the BMC Helix Customer Applications OnPrem and BMC Helix Digital Workplace Advanced OnPrem software packages and information systems. The procurement method used was selective, with a call-off from a framework agreement. The contract period is from March 28, 2024, to September 1, 2027. The deadline for the tender period was March 21, 2024, and the total contract value is GBP 908,006.

This tender awarded to Computacenter PLC by H M Revenue & Customs offers opportunities for businesses providing services in the software package and information systems classification. The successful supplier will have the chance to deliver 350 units of BMC Helix Customer Applications OnPrem and 1,000 packs of 100 BMC Helix Digital Workplace Advanced OnPrem. Businesses with expertise in IT services and software development are well-suited to compete for this procurement opportunity.

## Notice

BMC Helix Customer Applications OnPrem (Quantity: 350) BMC Helix Digital Workplace Advanced OnPrem (Quantity: 1,000 packs of 100) - Named User (pack of 100 users)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b492ec18-5626-44e7-b9d9-a1018be94fbe |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Apr 2024 |
| Submission deadline | 21 Mar 2024 |
| Future notice date | Not specified |
| Award date | 26 Mar 2024 |
| Contract period | 28 Mar 2024 - 1 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £908,006 |
| Lots value | Not specified |
| Awards value | £908,006 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | Southend-on-Sea |
| Postcode | SS99 1AA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 11 Apr 2024 at 16:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b492ec18-5626-44e7-b9d9-a1018be94fbe

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b492ec18-5626-44e7-b9d9-a1018be94fbe
  11th April 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5e593a82-6266-4cbd-ac61-882bbd7a54a4

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cf34d8df-9314-4374-bdbc-52d666e7de11. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cf34d8df-9314-4374-bdbc-52d666e7de11.json.