---
title: "Renewal of ServiceNow Licenses"
ocid: "ocds-b5fd17-cf3a8207-8efa-488b-9688-ba0782467f66"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cf3a8207-8efa-488b-9688-ba0782467f66"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cf3a8207-8efa-488b-9688-ba0782467f66.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cf3a8207-8efa-488b-9688-ba0782467f66.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LANCASHIRE COUNTY COUNCIL"
published: "2025-03-14"
---

# Renewal of ServiceNow Licenses

Buyer: LANCASHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-cf3a8207-8efa-488b-9688-ba0782467f66

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-cf3a8207-8efa-488b-9688-ba0782467f66)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-cf3a8207-8efa-488b-9688-ba0782467f66.json)

## Summary

Lancashire County Council has completed the procurement process for the renewal of ServiceNow Licenses, which includes ITSM and SPM, under the title "Renewal of ServiceNow Licenses." The industry category for this tender is "Software package and information systems" (CPV: 48000000), and it is located in the North West region of the United Kingdom. The tender was conducted using a selective procurement method, specifically a call-off from a framework agreement. The contract, worth £2,950,000, will commence on 1st April 2025 and end on 31st March 2030. Key dates include the tender end date on 13th December 2024 and the award date on 12th March 2025, published on 14th March 2025.

This tender presents significant opportunities for businesses, particularly those specialising in software and information systems. Given that the procurement allows for SMEs to participate, small and medium-sized enterprises with relevant expertise in IT service management and strategic portfolio management using ServiceNow would be well-suited to compete. The framework agreement procurement method ensures streamlined and efficient contracting, providing an excellent growth opportunity for businesses to deliver high-value IT services to a prominent local authority.

## Notice

Renewal of existing ServiceNow Licenses inc ITSM & SPM.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0193b7b2-7cb3-40ea-91e2-a76b9ab6143b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Mar 2025 |
| Submission deadline | 13 Dec 2024 |
| Future notice date | Not specified |
| Award date | 12 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,950,000 |
| Lots value | Not specified |
| Awards value | £2,950,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LANCASHIRE COUNTY COUNCIL |
| Locality | PRESTON |
| Post town | Preston |
| Postcode | PR1 8XJ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD45 Mid Lancashire |
| Local authority | Preston |
| Electoral ward | City Centre |
| Westminster constituency | Preston |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPECIALIST COMPUTER CENTRES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 14 Mar 2025 at 09:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0193b7b2-7cb3-40ea-91e2-a76b9ab6143b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0193b7b2-7cb3-40ea-91e2-a76b9ab6143b
  14th March 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cf3a8207-8efa-488b-9688-ba0782467f66. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cf3a8207-8efa-488b-9688-ba0782467f66.json.