---
title: "Information and Advice Service for the NHS Continuing Healthcare Programme"
ocid: "ocds-b5fd17-cf3c67d6-49cc-4702-9174-5e5669d774f4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cf3c67d6-49cc-4702-9174-5e5669d774f4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cf3c67d6-49cc-4702-9174-5e5669d774f4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cf3c67d6-49cc-4702-9174-5e5669d774f4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2018-01-18"
---

# Information and Advice Service for the NHS Continuing Healthcare Programme

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-cf3c67d6-49cc-4702-9174-5e5669d774f4

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## Summary

NHS England is currently awarding a contract for the "Information and Advice Service for the NHS Continuing Healthcare Programme." This contract falls under the legal services category and is valued at approximately £179,355.74. The contract period is set to commence on 1 December 2017 and will conclude on 31 March 2019. The procurement method used for this contract was an open procedure, and the relevant tender period ended on 16 October 2017. The contract is applicable across various locations including England, the British Overseas Territories, and Europe.

This tender presents an excellent opportunity for businesses specialising in legal services, particularly those with experience in providing advice and information services within the healthcare sector. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would be well-suited to compete, given their ability to offer personalised and flexible services tailored to the needs of NHS Continuing Healthcare clients and their families. Engaging with this tender could significantly enhance business growth, given the rising demand for support in navigating the complex operational patient pathways in healthcare.

## Notice

NHS England is seeking to appoint a suitably qualified provider in the field of Continuing Healthcare (CHC) for the NHS. The contract will provide a national advice and information service for patients who are assessed as having a 'primary health need' and their families. Clinical Commissioning Groups (CCGs) are the responsible bodies delivering a CHC service to individuals and their carers/families in accordance with a National Framework for NHS CHC (including the Operating Model). A core component of the Operating Model is to provide consistency and improve the individual and family experience of NHS CHC. The service was launched as a pilot in 2015 and has seen an exponential growth in the number of patients and health staff seeking advice and guidance. * 38,000 visits to the information on their website * 2,200 comprehensive written guides sent out to individuals * 8,500 telephone consultations * 1,400 written consultations (web portal and email) The type of advice includes: * Supporting people with specific conditions; * understanding of the complex operational patient pathways; * detailed understanding of guidance & legislation for CHC For more information please access the tender documents by visiting NHS England's e-tendering platform at www.nhsengland.bravosolution.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/77ae9835-1193-44dd-863f-f4edf0b766db |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jan 2018 |
| Submission deadline | 16 Oct 2017 |
| Future notice date | Not specified |
| Award date | 9 Nov 2017 |
| Contract period | 1 Dec 2017 - 31 Mar 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £160,000 |
| Lots value | Not specified |
| Awards value | £179,355 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ETHICAL LEGAL SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79100000 - Legal services

## Release History

- 18 Jan 2018 at 10:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/77ae9835-1193-44dd-863f-f4edf0b766db
- 14 Sep 2017 at 13:59 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0f18b38a-8d86-41c8-b7b3-eaf2aeb18a8c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/77ae9835-1193-44dd-863f-f4edf0b766db
  18th January 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/0f18b38a-8d86-41c8-b7b3-eaf2aeb18a8c
  14th September 2017 - Opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cf3c67d6-49cc-4702-9174-5e5669d774f4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cf3c67d6-49cc-4702-9174-5e5669d774f4.json.