---
title: "Continuing Healthcare (CHC) Services - Hertfordshire"
ocid: "ocds-b5fd17-cf85df83-d991-4e9d-bd58-25202d4403c1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cf85df83-d991-4e9d-bd58-25202d4403c1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cf85df83-d991-4e9d-bd58-25202d4403c1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cf85df83-d991-4e9d-bd58-25202d4403c1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ATTAIN"
published: "2023-12-06"
---

# Continuing Healthcare (CHC) Services - Hertfordshire

Buyer: ATTAIN  
Current stage: Award  
OCID: ocds-b5fd17-cf85df83-d991-4e9d-bd58-25202d4403c1

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## Summary

The NHS Hertfordshire and West Essex Integrated Care Board (HWE ICB) has awarded a contract to Bupa Care Homes (AKW) Ltd for Continuing Healthcare (CHC) services in Hertfordshire. The contract, which started on April 1, 2023, and ends on March 31, 2024, with a possible extension until March 31, 2025, involves services for adults aged 18 and over eligible for NHS Continuing Healthcare. The total contract value for the two-year period can reach £3,840,000. The procurement method used was a negotiated procedure without prior publication.

This awarded tender presents business opportunities for health service providers and care home operators interested in delivering CHC services in the Hertfordshire area. Businesses offering case management, nursing services, health promotion, and other related services may find this contract suitable for growth. The contracting process emphasises an integrated approach and continuity of care for patients, aligning with the strategic vision of the NHS HWE ICB and enabling potential collaborations with system partners.

## Notice

This notice is to inform the market that a contract has been awarded to its incumbent supplier, Bupa, to continue to deliver Continuing Healthcare (CHC) Services within Hertfordshire. On 7th March 2023, the Authority published a Voluntary Ex-Ante Transparency (VEAT) Notice to inform the market of its intention to award this contract (reference 2023/S 000-006628). This is a short-term contract which started on 1st April 2023 and will end on 31st March 2024 with the option to extend for a further year to 31st March 2025. It is the intention of NHS Hertfordshire and West Essex Integrated Care Board (HWE ICB) to implement an integrated contracting approach in conjunction with system partners. This short-term contract enables the strategy to be developed and adopted as part of the CHC contracting process, avoiding service disruption and maintaining continuity of care for our patients whilst this work is completed. The continuing care in-patient care home service is available for adults aged 18 and over who are registered with a Hertfordshire GP and have been determined as eligible for NHS Continuing Healthcare and who have expressed a care home placement and whose needs can be best met within that environment. The service is accessible to anyone with a medical condition that can be safely and appropriately managed in a care home environment. Elements to be provided by the service are likely to include: a) Case management approach. b) The nursing process: formal review by named nurse and senior support staff. c) Promoting Health and wellbeing. d) Multidisciplinary working. e) Inter-agency working. f) Advocacy. g) Process of dealing with referrals and pre-admission arrangements. h) Admission arrangements. i) Physical environment (security and maintenance). j) Risk assessment and management. k) Safeguarding vulnerable adults procedure. l) Mental Capacity and Deprivation of Liberty Safeguards. m) Relatives' support. n) Infection control procedures. o) Acute Care Management. p) End of life care. q) Step up or step down arrangements1. r) Discharge arrangements. s) Aftercare - bereavement/follow ups. Bupa Care Homes operate a number of homes throughout the Hertfordshire area from which these services will be provided. The contract has been in place with Bupa since April 2013 with a cumulative contract value to end March 2023 of PS43,303,376. The maximum value of the new contract is PS1,920,000 per annum. Should the optional extension be used, the maximum contract value for the 2-year period is PS3,840,000. As this was a non-competitive process, the closing date identified in this Notice is the date by which the approval to award this contract was agreed through internal governance processes. The date awarded date is the date on which the contract was concluded with Bupa.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0ebc110e-add7-4fe3-8216-f92f4f4ef7d9 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated procedure without prior publication (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Dec 2023 |
| Submission deadline | 20 Feb 2023 |
| Future notice date | Not specified |
| Award date | 10 Sep 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,840,000 |
| Lots value | Not specified |
| Awards value | £3,840,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ATTAIN |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6JL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BUPA CARE HOMES (AKW |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 6 Dec 2023 at 14:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0ebc110e-add7-4fe3-8216-f92f4f4ef7d9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0ebc110e-add7-4fe3-8216-f92f4f4ef7d9
  6th December 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://hertsandwestessex.icb.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cf85df83-d991-4e9d-bd58-25202d4403c1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cf85df83-d991-4e9d-bd58-25202d4403c1.json.